Cocktail Server - Overnight - Greensburg

About the role

Responsible for greeting guests and providing prompt, accurate and courteous service.

Responsibilities

• Greet guests and provide prompt, accurate and courteous service.
• Be well‑versed in all concept products and menu items to guide the guest experience and sell food and beverage items.
• Manage any service and/or safety issues.
• Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
• Input and control ordering through the register during each transaction, maintaining accountability and providing receipts to guests for all beverages served.
• Handle all bank and cash handling procedures and variance policies.
• Carry a tray of beverage and food offerings throughout the restaurant/bar.
• Serve and replenish items as requested.
• Maintain cleanliness of work and guest areas at all times, including removing empty glasses/bottles and cleaning ashtrays.
• Abide by all federal, state and corporate liquor regulations pertaining to alcoholic beverage service and intoxicated guests.
• Perform additional duties as assigned.
• Understand all PLCB regulations and ensure compliance with all federal and state gaming regulations.
• Abide by company and department specific appearance standards.

Requirements

• Ability to obtain and maintain a valid license as required by the State Gaming Agency for the position.
• Must be RAMP certified.
• Ability to withstand physical demands: standing and walking briskly for extended periods; pushing, pulling, stooping, bending and squatting continuously; able to lift and carry 30 pounds unassisted for extended periods.
• Able to work entire shift in full costume without accommodations.
• Must have thorough knowledge of the approved Responsible Gaming Program.
• Must be able to work in smoke‑filled environments.
• Must have full working knowledge of the POS system.
• High school diploma or equivalent preferred.
• Ability to stand for long periods without sitting or leaning.
• Ability to climb, bend, stretch, twist or reach with body and arms; work under variable temperatures and noise levels.
• Capable of going up and down 31 stairs multiple times per day and using elevators.
• Handling, carrying or lifting items weighing up to 30 pounds.

Skills

Ability to communicate effectively with others; understands and complies with all Company and departmental rules and regulations.

Schedule

• Required to work nights, weekends, and/or holidays.
• 24/7 operation requiring extended hours and willingness to meet scheduling needs.