Cocktail Server

About the Role

Serve food and/or beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards.

Responsibilities

• Greet guests, take beverage orders, serve drinks, and fulfill guest requests.
• Abide by state, federal, and corporate requirements pertaining to serving alcoholic beverages.
• Stock service stations with items such as ice, napkins, or straws.
• Follow established cash handling and bank operating procedures.
• Perform side work duties according to side work schedules.
• Perform other food and beverage functions such as bartending and bussing in the event of staffing shortages or peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Requirements

• High School diploma or equivalent preferred.
• Previous food and beverage experience or equivalent training required.

Benefits

• Competitive wages for full time and part time opportunities.
• Medical, Dental, and Vision Health Insurance.
• Paid Time Off.
• 401k Company Match.
• Daily Pay.
• Free Basic Life Insurance.
• 24/7 access to TELUS Health, a confidential work-life resource.
• Travel Discounts.
• Commuter Transit and Commuter Parking Benefits.
• Employee Assistance and Wellness Program.
• Educational/Professional Development.
• Referral Bonus Program.

Schedule

Work schedule varies and may include working on holidays, weekends, and alternate shifts.

Work Environment

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending, and reaching.