Cochlear Implant Consumer Specialist

Responsibilities

• Develop local market strategies to drive consumer sales and support regional sales goals
• Build relationships with hearing healthcare professionals, cochlear implant clinics, AB recipients, and other lead sources
• Educate lead sources and consumers on cochlear implant eligibility, benefits, and processes
• Conduct 1:1 meetings with healthcare professionals, cochlear implant candidates, and AB recipients
• Plan and support open houses, community events, and lead-generating activities
• Manage the consumer sales funnel, monitor lead activity, and support follow-up efforts
• Document customer engagement, leads, opportunities, and activities in GCRM

Requirements

• Bachelor’s degree required
• At least one year of experience working with adult and pediatric cochlear implant patients
• Strong verbal and written communication skills
• Ability to work independently while collaborating with a regional team
• Professional, courteous, and comfortable representing Advanced Bionics virtually and in person
• Ability to build trust, influence others, and maintain integrity in customer interactions
• Comfortable using Microsoft Office, web tools, email, phone, and customer relationship systems

Qualifications

A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova.

Benefits

• Medical, dental and vision coverage*
• Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
• TeleHealth options
• 401k plan with company match*
• Company paid life/ad&d insurance
• Additional supplemental life/ad&d coverage available
• Company paid Short/Long-Term Disability coverage (STD/LTD)
• STD LTD Buy-ups available
• Accident/Hospital Indemnity coverage
• Legal/ID Theft Assistance
• PTO (or sick and vacation time), floating Diversity Day, & paid holidays*
• Paid parental bonding leave
• Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
• Robust Internal Career Growth opportunities
• Tuition reimbursement
• Hearing aid discount for employees and family
• Internal social recognition platform

*Plan rules/offerings dependent upon group Company/location.

Pay Range

This role's pay range is between:$62,400 - $78,000 . This role is also commission eligible/bonus eligible.