Coastal Center | Security Officer 1

Responsibilities

• Maintain a friendly and approachable demeanor while interacting with clients, visitors, and employees who require assistance.
• Address all inquiries in a professional manner.
• Aid in enforcing safety protocols and procedures, such as evacuation plans and safety drills, to prevent accidents and maintain a secure environment.
• Respond swiftly and appropriately to emergencies such as medical incidents, fires, or security breaches, taking necessary actions to protect lives and property.
• Monitor and respond to alarms, ensuring that appropriate actions are taken, and incidents are investigated thoroughly.
• Document all security-related incidents, accidents, and activities in detailed and accurate reports. Submit these reports to the appropriate authorities and management as required.
• Respond to disturbances, undesired conduct, and threats to life and property.
• Respond to assigned calls and initiate necessary reports and/or corrective action.
• Monitor and maintain loading dock activity to ensure appropriate property business.
• Answer security telephone and dispatch calls to officers using a two-way radio system.
• Utilize surveillance equipment, including closed-circuit television (CCTV), to monitor activities within the premises and identify potential security issues.
• Monitor the fire alarm system, property access control door alarm system, and other systems in the security control room.
• Consult internally with Company personnel to ensure adequate security.
• Conduct a fire watch when needed.
• Conduct regular patrols on foot to monitor the premises, identify potential security risks, and respond promptly to any suspicious activities or incidents.
• Enforce access control measures by monitoring entry and exit points, verifying credentials, and ensuring only authorized personnel and visitors gain access to restricted areas.
• Perform other related duties as assigned.

Requirements

• Manage large gatherings and events by implementing crowd control measures and ensuring the safety of attendees.
• Work with minimal supervision.
• Communicate effectively and establish and maintain effective working relationships with guests, management, and staff.
• Read, write, and understand English.
• Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels, and other instructions.

Qualifications

• High School Education or equivalent preferred.
• Minimum of five (5) years hotel security experience or minimum of two years (2) Security Supervisor/Manager experience or other management experience.
• Military or law enforcement background preferred.