Coach Operator

About the role

Link Transit is seeking full-time Bus Drivers (Coach Operators) to connect people to essential services. As a Coach Operator, you'll provide reliable, safe transportation to your community.

Responsibilities

• Operate transportation service vehicles on specified routes according to specified time schedules.
• Perform demand response services, assisting riders from their doorsteps or Link route stops to their destinations.
• Provide information to passengers about transit routes, city street locations, time schedules, and points of interest.
• Greet passengers in a courteous manner and assist with boarding, seating, and related matters.
• Secure mobility devices and inform passengers of transit policies and procedures.
• Prepare required paperwork, such as manifests, lost and found tags, and reports of accidents, incidents, and equipment malfunctions.
• Monitor mobile communications and report any unusual conditions.
• Instruct coach operator trainees in proper driving habits, loading passengers, and other policies and procedures.
• Drive assigned transit vehicles according to an established schedule, ensuring safe and efficient service.
• Work patiently with and demonstrate sensitivity to the elderly and individuals with disabilities.
• Resolve customer complaints courteously and tactfully.

Requirements

• A strong work history.
• A valid Washington State Driver's License with an acceptable driving record.
• Any combination equivalent to graduation from high school/GED.
• Excellent and affordable full family benefits.
• Public Employees Retirement System (PERS).
• Teamsters Union benefits.
• 457 Deferred Compensation Program.
• Paid holidays and vacation.
• Year-round work and flexibility in scheduling.
• Flexible to work all days of the week.

Qualifications

• Education and experience: High school/GED, excellent employment history with strong customer service background, and a satisfactory driving record.
• Knowledge: Oral and written communication skills, interpersonal and customer relations skills, ability to learn and explain standard transit and paratransit operating practices and procedures, and safety rules and procedures.

Skills

• Customer service skills.
• Safe driving habits.
• Map reading techniques.
• Flexibility in handling changes.
• Effective communication skills.
• Record keeping and reporting.
• Sensitivity to the elderly and individuals with disabilities.

Benefits

• Health Insurance: Medical, Dental, and Vision coverage (including prescription drug coverage).
• Retirement: Participation in the Washington State Public Employees' Retirement System (PERS), with a 457 savings plan and employer match.
• Leave: Paid general leave and additional leave accrues after every five years of service.
• Holidays: 6 Non-Service paid holidays and 4 Service holidays.
• Disability Insurance: Short-term and long-term disability plus life insurance.
• Public Service Loan Forgiveness: Qualified Employer.

Pay

Salary Range: $27.24 to $34.86/hour

Schedule

Hours Of Service: Monday–Friday: 4:25 am – 9:55 pm
Saturday: 6:25 am – 8:00 pm
Sunday: 6:30 am – 8:45 pm

Additional Information

May be required to install and remove chains during snow season.
May be assigned to other duties related to service operation and public information as needed.
Prior Commercial Driver Experience - Not a requirement for consideration for Coach Operator openings.

Application Instructions

To apply, please indicate willingness to work any or all shifts and provide details of any prior commercial driving experience.