Co-Response Team Coordinator, Bureau of Health Promotion for Justice-Impacted Populations

About the role

The Co Response Team (CRT) Model is a collaboration between the New York Police Department (NYPD) and the Department of Health and Mental Hygiene (DOHMH), with a mission of serving individuals presenting with behavioral health challenges (mental health and substance misuse), as well as an elevated risk of harm to themselves or others. Teams consist of one behavioral health professional and two uniformed NYPD officers who engage individuals together in the community.

Responsibilities

• Provide de-escalation & assessments, interventions pre and post crisis.
• Deploy and maintain a caseload, conducting field work.
• Gather information, collaborate with other City agencies, community providers in real time to determine appropriate services.
• Troubleshoot challenges that may arise. Escalate to management as necessary.
• Participate in onboarding trainings for new staff as well as specialized trainings including NYPD Crisis Intervention Training.
• All staff will be cross trained in deployments and Co-Response Intake (i.e., data entry, database searches, phone calls to referral sources).
• Collaborate with NYPD partners on deployments, outcomes and follow ups.
• Build relationships with other City agencies, community providers and relevant collateral contacts to coordinate appropriate responses.
• Coordinate with community service providers to connect clients to long-term treatment and support services.
• Collaborate with FDNY-EMT and local hospitals around involuntary hospitalizations and safety issues.
• Enter progress notes in program database(s) in a timely and efficient manner.
• Document all contacts with and on behalf of clients. Coordinate with other collaterals, as needed.
• Case management, such as, not limited to, submitting referral to services, follow up to ensure connection and engagement.
• Engage service providers and other clients support as needed.
• Participate in all program-related trainings and meetings.
• Maintain communication with supervisors while in the field accordingly.
• Maintaining professional behavior and conduct in the work environment is required.

Requirements

• Graduation from an accredited graduate school of social work as evidenced by a master's degree or certificate and four years of full-time paid experience in public health, medical or psychiatric social work, at least two years of which must have been in a supervisory, administrative or consultative capacity.
• Within 18 months of the date of appointment, all candidates will be required to obtain a certificate as Certified Social Worker (CSW) issued by the New York State Department of Education.

Qualifications

• Knowledge and experience with best practices around violence risk identification, assessments, crisis intervention, engagement of hard-to-reach clients, motivational interviewing, trauma informed care.
• A minimum of 2 years, full-time, direct service experience, post MSW, with highly vulnerable populations, people with mental health, substance abuse issues, criminal legal involvement and families.
• Experience conducting field work, home visits.
• Significant provider experience in behavioral health treatment and support services.
• Must have ability to establish and maintain effective working relationships with internal and external partners.
• Strong understanding of intersection of NYC's criminal justice and behavioral health systems, including experience with behavioral health treatment providers.
• Flexible, adaptable, ability to work in a fast paced, professional environment. Ability to work in a team.
• Flexibility to provide operational coverage as needed, including working other shifts.
• Proficient in computers, including Microsoft Office suite.

Skills

• Bilingual: (Spanish preferred) â (Highly preferred skill: language proficiency)

Benefits

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Consistent with the New York State Public Service Law, the City of New York is committed to hiring qualified individuals with disabilities. If you are a qualified individual with a disability and need a reasonable accommodation to apply for this position, please contact the Human Resources Department at 311 or 212-306-1500.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

For more information about the City of New York's commitment to diversity and inclusion, please visit our website at https://www1.nyc.gov/site/dohm/about/diversity-inclusion.page.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

For more information about the City of New York's commitment to diversity and inclusion, please visit our website at https://www1.nyc.gov/site/dohm/about/diversity-inclusion.page.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

For more information about the City of New York's commitment to diversity and inclusion, please visit our website at https://www1.nyc.gov/site/dohm/about/diversity-inclusion.page.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

For more information about the City of New York's commitment to diversity and inclusion, please visit our website at https://www1.nyc.gov/site/dohm/about/diversity-inclusion.page.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

For more information about the City of New York's commitment to diversity and inclusion, please visit our website at https://www1.nyc.gov/site/dohm/about/diversity-inclusion.page.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

For more information about the City of New York's commitment to diversity and inclusion, please visit our website at https://www1.nyc.gov/site/dohm/about/diversity-inclusion.page.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

For more information about the City of New York's commitment to diversity and inclusion, please visit our website at https://www1.nyc.gov/site/dohm/about/diversity-inclusion.page.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

For more information about the City of New York's commitment to diversity and inclusion, please visit our website at https://www1.nyc.gov/site/dohm/about/diversity-inclusion.page.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

For more information about the City of New York's commitment to diversity and inclusion, please visit our website at https://www1.nyc.gov