Coordinator, Hospital Responder

About the role

The Hospital Response Coordinator will work with KAVI (Kings Against Violence Initiative) and Kings County Hospital staff to prevent neighborhood shootings and killings in the Bedford-Stuyvesant/Crown Heights neighborhoods.

Responsibilities

• Work closely with KAVI and Kings County Hospital staff, including but not limited to emergency room nurses and doctors, hospital social workers, and other relevant hospital personnel.
• Manage a schedule of all approved Hospital Responders (including the Coordinator) and ensure that each Hospital Responder is aware when they are on call.
• Act as dispatch and contact the designated Hospital Responder(s) when a call/text/email comes in from Kings County Hospital.
• Ensure that the data and reporting regarding hospital calls and responses is accurate and submitted in a timely fashion and notify leadership if there are significant data trends.
• Report any issues related to the Hospital Response program to the Associate Director of Community Safety for consideration as to how to respond.
• Provide back-up for Hospital Responder(s) who are unable to respond (either because they don’t respond to the call on their phone) or because they are not working.
• Respond to hospital calls in the absence of the Hospital Responder(s).
• Provide weekly supervision to Hospital Responder(s).
• Responsible for creating agenda for and holding weekly team meetings.
• Provide feedback to Associate Director of Community Safety on the hospital protocol, make recommendations for improving the quality and success of the program.
• Work with Kings County Hospital, Outreach Worker Supervisor, and Associate Director of Community Safety to plan hospital and crisis intervention related events.
• Attend the monthly meetings including Hospital stakeholder and coordinating meetings.
• Supervise and maintain hospital tracking forms and ensure hospital data is correct on monthly Cure Violence (CV) reports.
• Facilitate case conferences with hospital response team staff.
• Support Victims of Crime Act (VOCA) programmatic services through collaboration with VOCA staff.
• Maintain the hospital response team caseload of participants.
• Develop policies and procedures to support Hospital Response program.
• Perform hospital spot checks and periodic check-ins with patients for whom the program has deemed activated for services.
• Communicate via email and hospital text thread.
• Facilitate daily briefing and debriefing with Hospital Responders.
• Work with the Associate Director of Community Safety and SOS program leadership to communicate hospital information to the Cure Violence team.
• Ensure hospital clearances (badges, drug testing, orientation, photos, trainings, physicals) for existing and new staff remain up to date.
• Aid in coordination and planning of professional development opportunities and hiring process for Hospital Responders.
• Research resources for program participants.
• Offer services and referrals to program participants under the direction of the Associate Director of Community Safety.
• Perform other duties as needed.

Qualifications

• Bachelor's in a human services field or equivalent experience, LMSW preferred.
• Extensive experience working with at-risk youth and gang members.
• Excellent communication skills.
• Experience and/or training in crisis intervention and staff supervision.

Position Type

Full-time, flexible schedule requiring evening, late night, weekend and holiday hours.

Position Location

Brooklyn, NY.

Compensation

The compensation range for this position is $30.22 - $30.76 per hour, annually equivalent to $55,000 - $56,000 based on a 35-hour work week and is commensurate with experience.

Benefits

The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.

Equal Opportunity Employer

The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system.