Co-op - Flight Operations - Pilot Learning Experience and Strategy (Spring 2027)

About the Role

Delta’s Pilot Learning team is seeking an individual who is passionate about the adult learner experience, particularly in content design and development. This person will be involved in a variety of learning interventions for pilot training and development and will help contribute to production standards for all digital content. Understanding developer tools, digital asset management, content distribution methods, and electronic testing systems would be beneficial.

Working across multiple adult learning programs, this position will assist in ensuring that content-related technologies are seamlessly integrated with the system of record, end-user mobile devices, Internet/Intranet, Knowledge Management, and pilot technical support systems. Knowledge of modern training technology, interactive learning tools, processes, and best practices would be useful in this role.

The scope of learning content the team creates includes but is not limited to:

• Quarterly e-learning releases
• Aircraft systems learning programs

Responsibilities

• Acquire and apply new technology skills to instructional design practices
• Partner and collaborate with other learning professionals and business partners to deliver a consistent learning experience
• Contribute to comprehensive measurement strategies for all learning solutions to demonstrate business impact and effectiveness
• Work in a team environment to learn how to design, develop, and build blended learning experiences

Requirements

This Co-op position requires a candidate to be enrolled as an undergraduate (sophomore or above) that has successfully completed a minimum of 30 semester hours. Must have a minimum 2.5 GPA and be able to maintain the minimum GPA. Working as a Co-op does not guarantee a full-time opportunity upon graduation.

• This position is intended to provide educational and professional work experience to prepare you for the workforce
• Requires you to work for 3 alternating semesters; you cannot actively take any courses (inclusive of online or in-person) while working as a Co-op, which may delay graduation by 1-2 semesters
• Students must be able to complete 3 alternating rotations in Atlanta, GA in line with the schedule below:
  • Spring 2027 - 1st rotation
  • Fall 2027 - 2nd rotation
  • Summer 2028 - 3rd rotation
• Strong organizational, project management, and personal management skills
• Robust verbal and written communication skills at all levels
• Ability to work well in teams
• Currently must be enrolled full-time and pursuing a bachelor’s degree in a related field
• Consistently prioritizes safety and security of self, others, and personal data
• Embraces diverse people, thinking, and styles
• Possesses a high school diploma, GED, or high school equivalency
• Is at least 18 years of age and has authorization to work in the United States

Preferred Qualifications

• Any work experience as a multimedia developer, learning designer, or e-learning content creator
• Awareness of agile (SAM) and waterfall (ADDIE) design environments
• Ability to design learning that reflects an understanding of the diversity of learners, including demonstrated understanding of cultural differences
• Excellent verbal communication skills, including writing and editing
• Knowledge of learning development tools such as Captivate, Articulate Storyline, Lectora, etc.
• Knowledge of Instructional Systems Design (ISD) methodologies
• Able to handle day-to-day work challenges confidently, demonstrating flexibility and strong collaboration skills
• Intermediate or Advanced skills with Microsoft Outlook, Word, PowerPoint, and Excel
• Ability to balance multiple priorities and tasks simultaneously in a fast-paced environment
• Practical experience developing content for training