CO Associate

Key Responsibilities

• Communicating with customers and distributors via e-mail with questions and concerns as needed.
• Responsible for setting up product support in NextGen application.
• Processing and fulfilling product orders in Dynamics.
• Aiding with any financial audit requests and providing necessary documentation to assist auditors, accounting, and finance.
• Updating and setting up customers in Customer Maintenance application.
• Processing Failed Key and License RMA’s and creating the orders in Dynamics.
• Processing License Modifications in licensing when needed.

Essential Requirements

• Business College graduate or equivalent work experience.
• Order processing experience preferred, in Dynamics, SalesForce, Oracle.
• Great attitude with able to perform under pressure during busy peaks throughout the year (required availability end of months/quarters/end of year/Holidays).

Desired Skills

• Ability to learn continuously – about the job you are responsible for, but also about our company and what we do.
• Curiosity about data and systems to drive continuous improvement and work with IT to implement changes when necessary.
• Possess both verbal and written communication skills to work through issues that may arise.
• Excellent work ethic, dependable and responsible; team player and highly collaborative.