Cntr for Support & Intervention Spec

About the role

The University of Kentucky, Center for Support and Intervention is currently seeking a Case Manager who will be responsible for providing case management services to address the needs of students who need additional resource support to improve their well-being, safety and overall personal and academic success. This position will report to the Center for Support and Intervention Assistant Director.

Responsibilities

• Providing direct, caring support to students through an assessment of needs, connection to resources on and off-campus, and support in accessing and navigating resources and services
• Case creation, outreach to and engagement of students, and all case documentation tasks for an assigned caseload of students
• Facilitating a variety of interventions, referrals and follow-up services appropriate to identified student needs
• Collaboration and consultation with UK Faculty, health care providers, colleagues across the Office for Student Success, parents, and other UK Staff
• Engagement with campus partners through education and outreach efforts, participation on divisional committees and in collaborative initiatives
• Part of the team responsible for maintaining 218-YouK operations and services

Qualifications

• MA required (see equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies)
• 2 years related experience required
• No license/registration/certification required

Skills

• Experience providing case management services, either in a higher education or community based setting
• Knowledge of issues or difficulties facing student populations with lower retention rates
• Knowledge of college student mental health and campus and community resources
• Experience responding to individuals with complex support needs and facing barriers to services
• Ability to respond compassionately to a variety of student needs and concerns
• Excellent interpersonal, decision making and verbal and written communication skills
• Strong attention to detail and planning and organizational skills
• Ability to demonstrate independent judgement regarding student issues
• Collaborative team player with high emotional intelligence
• Experience with MS Windows, MS Office (Word, PowerPoint) and database management skills

Pay & Schedule

• Salary range: $44,678-71,469/year
• Grade Level 44
• Full-time position
• Primarily Monday-Friday 8:00 am – 5:00 p.m. (40 hours/week); some nights and weekend hours required based on department operational needs