CNC Machinist – Cutting Tool Support

We're looking for an experienced CNC machinist or tooling professional to join our Cutting Tools & Industrial Supplies team in a technical support role. This is a customer-facing technical support position—not a sales role—where your machining knowledge becomes your greatest asset.

Responsibilities

• Help customers select the right cutting tools, drills, taps, inserts, holders, and industrial supplies
• Recommend tooling solutions based on workpiece material, machine capability, and machining application
• Troubleshoot machining challenges including tool life, chatter, chip control, surface finish, and cycle time
• Provide technical guidance on speeds, feeds, coatings, tool geometry, and machining best practices
• Prepare quotes, process customer orders, assist with will-call, and provide general tooling assistance
• Expand your knowledge through manufacturer training and product education

Requirements

• 3+ years of CNC machining, tool room, manufacturing engineering, or cutting tool experience
• Knowledge of various cutting tool manufacturers
• Strong knowledge of milling, turning, drilling, and threading applications
• Experience selecting cutting tools for a variety of materials including steel, stainless steel, aluminum, cast iron, and exotic alloys
• Ability to troubleshoot machining and tooling challenges
• Excellent communication skills and a genuine desire to help customers succeed
• Strong computer skills and the ability to learn new systems
• Experience with Sandvik, Kennametal, Seco, Iscar, Guhring, OSG, Mitsubishi Materials, or similar cutting tool manufacturers is a plus

Why This Role?

• Monday-Friday, 8 AM – 5 PM, in-office schedule
• Stable, year-round employment
• Climate-controlled office environment
• No mandatory overtime
• Opportunity to solve a wide variety of machining challenges
• Ongoing technical training from industry-leading manufacturers
• Collaborative team environment
• Chance to help manufacturers become more productive every day

Benefits

• Competitive pay: $30-$37 per hour, depending on experience
• Annual incentive opportunities
• Medical, dental, vision, life, and disability insurance beginning on your first day
• 401(k) with company match
• Paid vacation and personal time
• Tuition reimbursement
• Employee Assistance Program
• Opportunities for professional growth and advancement

About Us

Since 1968, Productivity has been a trusted partner to manufacturers across the Midwest. We provide CNC machine tools, cutting tools, industrial supplies, automation, robotics, engineering support, training, and service to help our customers improve productivity and remain competitive.