CNA/Unit Secretary Medical Unit

About the role

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well. MercyOne Dubuque is the leading hospital in the tri-states, offering the only comprehensive cardiology center and level II regional neonatal intensive care unit in the area as well as the newly constructed MercyOne Dubuque Cancer Center. Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, home health care, orthopedics, retail pharmacies, palliative care, and a wide range of outpatient and community services. MercyOne operates two hospital-based skilled nursing units and a 40-bed nursing home. In recognition of the strength of its nursing service and the overall quality of patient care, MercyOne Dubuque has been designated a Magnet® hospital four consecutive times - the nation's most prestigious award for nursing excellence.

As a CNA/Unit Secretary at MercyOne, you will perform clerical, receptionist and assistive duties under the direction and supervision of a registered nurse and the Director. The US/CNA completes clerical work and provides holistic, compassionate, individualized, and effective patient care as well as meeting other physical, emotional, and spiritual needs of our patients consistent with the mission, vision, values and cultural beliefs of MercyOne, evidence-based standards of care, and established policies and procedures.

Responsibilities

• Perform clerical, receptionist, and assistive duties under the direction and supervision of a registered nurse and the Director.
• Complete clerical work and provide holistic, compassionate, individualized, and effective patient care.
• Meet the physical, emotional, and spiritual needs of patients in alignment with MercyOne’s mission, vision, values, cultural beliefs, evidence‑based standards of care, and established policies and procedures.

Requirements

• Function in a nursing assistant role under the supervision of the Registered Nurse, retaining accountability for one’s own actions