CME Program Manager

About the role

The CME Program Manager for the Office of Continuing Medical Education (CME) oversees the planning, coordination, and execution of accredited CME activities that support lifelong learning for physicians, faculty, and allied health professionals. This role manages a diverse portfolio of educational programs, including grand rounds, case conferences, tumor boards, live conferences, symposia, faculty development courses, and online learning activities. The CME Program Manager ensures compliance with Accreditation Council for Continuing Medical Education (ACCME) accreditation standards, supports the identification of educational needs and practice gaps, and helps deliver high-quality educational experiences that enhance clinical knowledge, professional competence, and patient care outcomes.

Responsibilities

• CME Accreditation Management:
  • Maintains and oversees the complete end-to-end management of serial conferences, single and multi-site events, and enduring materials of the accredited CME Program.
  • Supports and promotes the development, delivery, and follow-up of CME activities and their impact as measured by programming metrics compliant with continued accreditation and advancement of the NYMC CME Program to a level consistent with ACCME commendation rating.
  • Generates internal reports for senior management; an annual Office of CME report; external reports, documentation, and correspondence in connection with ACCME accreditation compliance (e.g., PARs, ACCME year-end reports, etc.); and other reports and data visualization as requested.
  • Contributes to the build-out and maintenance of a central MS Office SharePoint site that supports data management, maintenance, and storage of compliant documents according to institutional policy and procedures as well as external accrediting agencies.
  • Contributes to the development and/or identification of quality teaching sessions and workshops for CME activity planners and directors; oversees the training of those new to the system who are charged with CME activity planning; documents training annually.
  • Engages in regular professional development to ensure continued skill-building and current knowledge, including ACCME CME Coordinator Certification, eeds CME platform training, AMA and MOC standards, etc.
• CME Office Management:
  • Supports the work of the CME Committee by overseeing annual member appointment letters; meeting planning, invitations, and agenda; attendance and meeting documentation; and the committee's compliant mitigation of CME conflict of interest (COI) disclosures prior to delivery of the CME activity.
  • Assists the Director and Vice Chancellor (VC) in the day-to-day administrative functions and operations of the Office, including central email, calendar, and project management; provides administrative back-up to the Director as needed.
  • Organizes, supports, and documents CME activity planner and director meetings and training sessions.
  • Generates invoices for CME educational activities; collaborates with central academic administration to ensure collection of fees, reimbursements, processing of payments, projection of annual income, and year-end fiscal reports.
  • Maintains a centralized directory of stakeholders to support smooth communication and coordination among all constituents and the CME Office.
  • Assists the Director, VC, and activity planners in identifying and obtaining extramural grants and funding that align with the content, goals, and outcomes of CME activity planners and directors and further supports NYMC's CME activities.
  • Provides general administrative support to the VC and Director, as needed.
• Office of CME Liaison:
  • Serves as a visible, on-site, central liaison to CME activity planners, course directors, coordinators, and faculty throughout the NYMC system; attends CME educational events as onsite support on occasion and as needed.
  • Serves as the liaison to Public Relations in connection with the Office of CME website, ensuring accuracy of content and updates, communications to the NYMC community, and advertisement of educational programs.
  • Assists CME activity planners, course directors, coordinators, and faculty in the development of high-quality CME activities by assembling accurate and timely proposals for accredited CME that adheres to ACCME requirements and standards.
  • Assists the VC in liaising with departmental representatives, Joint Providers, and commercial supporters.
• Other duties as requested by the VC and/or Director.

Requirements

• Education Requirement: Bachelor's degree or equivalent.
• Minimum of five (5) years of CME experience preferred.
• ACCME Certificate Program in Data Management; Implementing Standards and Integrity and/or willingness to complete training.
• Technical/Computer Skills:
  • Proficiency in Microsoft Office Suite, including SharePoint, required.
  • General knowledge of AI and willingness to learn new skills around the safe application of AI that supports the role and program.
  • Experience with Office of CME eeds platform software preferred.
• Prior Experience:
  • Minimum of five years CME experience, preferred.
  • Progressive responsibility in an academic health center or similar environment.
  • Demonstrated strength in managing multiple projects, self-motivated to produce quality work product, ability to follow direction, work independently, and respond positively to feedback.
• Other Skills:
  • Strong customer service orientation.
  • Savvy with the use of technology and the capacity to engage in technical discussion.
  • Excellent interpersonal, verbal, and written communication skills.
  • Program and/or project planning experience and demonstrated attention to detail.
  • Team-player with professional demeanor and growth mindset.
  • Exercises good judgment with the ability to make decisions and anticipate needs.
• Physical demands: Ability to travel to NYMC affiliate sites and CME events on occasion; sit and perform computer work for up to 7 hours per day.
• Environmental demands: Office-based environment; hybrid schedule with up to two virtual days per week as appropriate to work.

Pay

Minimum Salary USD $63,728.80/Yr. Maximum Salary USD $79,661.00/Yr.