CMA/RMA

About the Role

Help support the health and well-being of the NC State community by delivering compassionate, high-quality patient care in a collaborative clinical environment. As a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA), you will play an essential role in providing clinical support to medical providers while helping ensure students receive timely, efficient, and patient-centered care. You will work across Primary Care, Gynecology Services, and other Campus Health clinics, contributing to a positive healthcare experience for every patient.

Responsibilities

• Clinical Patient Care: Assist medical providers with patient intake, obtaining and documenting health information, preparing patients for examinations, and performing basic patient care under supervision. Perform clinical procedures within scope of practice, including EKGs, venipuncture, medication and vaccine administration, nebulizer treatments, wound care, durable medical equipment (DME) application, ear irrigation, and other provider-directed treatments.
• Patient Support & Care Coordination: Welcome and assist patients with clinic check-in, facilitate patient flow, chaperone examinations when needed, and provide patient education and follow-up instructions as directed by the healthcare team. Float between Primary Care, Gynecology Services, and other assigned clinics to provide flexible clinical support and help ensure continuity of patient care.
• Clinical Operations: Maintain exam room readiness by stocking supplies, preparing equipment, and supporting efficient daily clinic operations. Accurately document patient information and clinical activities using the electronic health record while maintaining confidentiality and supporting quality patient care.
• Other Responsibilities: Assist in immunization clinics, monitor expirations, preparation for accreditation and other compliance site visits. Participate in fire, code blue, and emergency preparedness drills. Must report to work during Adverse Weather and related scenarios and for public health emergencies.

Qualifications

• Completed Medical Assistant training program accredited by ABEHES or CAAHEP.
• Certification by AAMA, RMA, or NHA CCMA.
• Valid NC Driver's License required.

Preferred Qualifications

• Experience using electronic health record (EHR) systems.
• Knowledge of medical terminology and its application in a clinical setting.
• Proficiency performing clinical procedures within scope of practice.
• Experience providing patient-centered care in ambulatory, primary care, Gynecology Services, or college health settings.

Schedule

Monday-Friday, 8am-5pm, occasional Saturdays, lunch and late coverage, and other times as needed. Schedule is subject to change based on workload demands, institutional closings, staffing needs, etc.

Location

Raleigh, NC

Department

Campus Health, Division of Academic and Student Affairs (DASA)

Pay

$46,000 - $48,000

Benefits

• Medical, Dental, and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuition and Academic Assistance