CMA Medical/Clerical | FT | Days | Christian Brothers University Clinic

About the role

We serve the health care needs of the people of Memphis and the Mid-South. This position involves providing care in a medical clinic under the direction of a provider, performing administrative tasks, and maintaining a clean and safe environment.

Responsibilities

• Performs receptionist, clerical, and data entry activities related to patient care such as scheduling appointments and diagnostic imaging exams, lab call backs, prior authorizations, retrieving medical histories, filling out patient paperwork and forms, and answering and returning phone calls.
• Proactively assists patients throughout the visit as needed, accompanies patients to the exam/procedure room, and responds to patient needs in a professional and friendly manner.
• Captures and records patient data including height, weight, temperature, pulse, respiration rate, and blood pressure, and basic information about the presenting and previous conditions.
• Aids in physical examinations by preparing patients for specific procedures, performing skin tests, venipuncture, and administering medication and immunizations under the direction of the physician or advanced practice provider.
• Collects and prepares specimens for laboratory analysis using non-invasive techniques, such as urine, sputum, and stool.
• Assists with undressing, cleansing, and positioning patients for specific procedures, and administers first aid or cardiopulmonary resuscitation in emergencies.
• Prepares and cleans exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control, and prepares orders, sorts, stores, and restocks supplies for exam/procedure room.
• Provides patient education and instructions under the authorization of the supervising physician.
• Performs other duties as assigned or requested.

Requirements

• Required - High School Diploma or Equivalent
• Preferred - Technical Degree or Diploma
• Required - Medical Assistant or similar work experience of 3-5 years
• Required - HEARTSAVER - American Heart Association certification
• Required - Nationally Certified Medical Assistant - National Association of Health Professionals certification
• Preferred - NCCT Medical Assistant - National Center for Competency Testing certification
• Preferred - Certified Clinical Medical Assistant - National Healthcareer Association certification
• Preferred - AAMA Certified Medical Assistant - The American Association of Medical Assistants certification
• Preferred - AMT Registered Medical Assistant - American Medical Technologists certification
• Preferred - BASIC LIFE SUPPORT - American Heart Association certification

Qualifications

• Strong written and verbal communication skills with the ability to work with patients, patient families, nurse practitioners, and physicians in a tactful and professional manner.
• Satisfies applicable competency assessments and skills checklist for Level 2; demonstrates proficiency in all measured areas.
• Ability to work independently and as part of a multidisciplinary team.
• Demonstrated computer skills and ability to navigate the EMR software with appropriate documentation.
• Demonstrated ability to review computer reports following evidenced-based guidelines.
• Demonstrated proficiency in motivational interviewing and teach-back method techniques.
• Ability to act quickly in emergency situations.

Skills

• Strong written and verbal communication skills
• Proficiency in computer skills and EMR software
• Proficiency in motivational interviewing and teach-back method techniques
• Quick response to emergency situations

Benefits

Our Associates are passionate about what they do, the service they provide, and the patients they serve. We value family, team, and a Power of One culture that requires commitment to the highest standards of care and unity.

Pay

Details about pay are not specified in the job posting.

Schedule

Details about the schedule are not specified in the job posting.