CMA/LPN/RN - FT(36-40 Hours) - RHC - DAYS

Duties and Responsibilities

• Room patients promptly and efficiently.
• Implement an effective internal tracking system for identified patients.
• Coach patients/families toward successful self-management of their diagnosis.
• Utilize tools and documents that support a guided care process, collaborate with patient/family toward an effective plan of care.
• Assess patient and family’s unmet health and social needs.
• Provide effective communications to improve health literacy.
• Create ongoing processes for patients/families to determine and request the level of care coordination support they desire over time.
• Facilitate patient access to appropriate medical and specialty providers as well as other care coordination team support specialists (e.g., Diabetes Educator).
• Cultivate and support primary care and subspecialty co-management with timely communication, inquiry, follow-up, and integration of information into the care plan regarding transitions-in-care and referrals.
• In partnership with other clinic primary care provider nurses, serves as the contact-point, advocate, and informational resource for patient, family, care team, payers, and community resources.
• Ensure effective tracking of test results, medication management, and adherence to follow-up appointments.
• Facilitate and attend meetings between patient, families, care team, payers, and community resources, as needed.
• Demonstrates a positive, respectful attitude and professional customer service.
• Acknowledges patients’ rights on confidentiality issues, maintains patient confidentiality at all times, and adheres to HIPAA guidelines and regulations.
• Demonstrates continual learning skills, effects changes in approach to care based on established, evidence-based practice.
• Cultivates effective partnerships, effectively collaborates with all practice providers (Physician, Nurse Practitioner, Physician Assistant and other licensed allied health team-members).
• Demonstrates understanding in use of IT resources and patient databases.
• Demonstrates effective delegation skills to streamline operational workflows and optimize inter-office resources.
• Supports and maintains a culture of safety and quality.
• Medical and surgical asepsis is carried out during treatments and special procedures.
• Maintains an adequate stock of supplies and proper functioning of equipment.
• Supports quality improvement activities.
• Performs other duties as assigned within the LPN / CMA scope of practice.

Minimum Requirements

• Current licensure as an LPN or CMA in the State of Idaho.
• Must be able to pass any and all background checks required by law.
• Demonstrates evidence of essential leadership, communication, education, collaboration, and counseling skills.
• Proficient in communication technologies (email, cell phone, etc.).
• 1 years of CMA or related experience.

Preferred Requirements

• Bilingual (English and Spanish).
• 3-5 years’ experience in clinical or community health settings preferred.
• Previous experience with health IT systems and data reports preferred.