CMA II Float Pool | FT | Weekdays | Specialty Clinics

About the role

Provides care in a medical practice office or clinic under the direction of a provider. Maintains a clean and safe environment, provides patient care, and offers patients information. Serves as a mentor for Level I Medical Assistants within the same physician office. Models appropriate behavior as exemplified in The Methodist Mission, Vision, and Values.

Responsibilities

• Proactively fulfills patient care responsibilities as requested by physician or other clinicians in the physician office.
• Fulfills environmental responsibilities, including setting up exam rooms, instruments, and other equipment.
• Performs clinical medical assisting duties as required.
• Demonstrates proficiency in motivational interviewing and teach-back method techniques.
• Acts quickly in emergency situations.
• Completes applicable competency assessments and skills checklists for Level 2, demonstrating proficiency in all measured areas.
• Begins patient visits with eye contact, a smile, and a greeting, using the patient’s name.
• Works independently and as part of a multidisciplinary team.
• Successfully completes assigned training and development programs within mandated time frames.
• Performs computer skills, including navigation of the EMR with appropriate documentation and review of computer reports following evidence-based guidelines.

Requirements

• High School Diploma or Equivalent (Required)
• Technical Degree or Diploma in Medical Assisting (Preferred)
• 3–5 years of experience as a Medical Assistant or in a similar role (Required)
• HEARTSAVER certification – American Heart Association (Required)
• AAMA Certified Medical Assistant – The American Association of Medical Assistants (Required)
• Certified Clinical Medical Assistant – National Healthcareer Association (Preferred)
• AMT Registered Medical Assistant – American Medical Technologists (Preferred)
• BASIC LIFE SUPPORT – American Heart Association (Preferred)
• Nationally Certified Medical Assistant – National Association of Health Professionals (Preferred)
• NCCT Medical Assistant – National Center for Competency Testing (Preferred)

Skills

• Strong written and verbal communication skills with the ability to interact tactfully and professionally with patients, families, and physicians.
• Ability to work independently and collaboratively within a multidisciplinary team.
• Proficiency in motivational interviewing and teach-back methods.
• Competency in navigating electronic medical records (EMR) and documenting patient information accurately.

Physical Demands

The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination.

• Medium work – exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently.
• Close visual acuity, including color, depth perception, and field of vision, for activities such as assessing patients, preparing data, and extensive reading.
• Frequent invasive and non-invasive patient contact.
• Exposure to patient body fluids as well as hazardous or poisonous materials.