CMA II

About the role

Delegates duties to office staff, manages operational issues, and ensures adherence to clinic quality, regulatory, billing, and customer service standards.

Serves as the point of contact for daily clinic operations, assessing and resolving issues or escalating them as needed. Supports relationship-based care and maintains accountability for organizational mission and core values.

Conducts training sessions, reviews patient care protocols, and ensures compliance with infection prevention guidelines. Collaborates with healthcare teams to implement best practices and maintains high standards of care.

Maintains and manages nursing supplies, equipment functionality, and maintenance, reporting needs to leadership. Provides direct patient care and leads front-line staff in day-to-day clinical operations.

Responsibilities

• Monitors physician schedules and organizes patient care to ensure timely visits.
• Rooms patients, takes vital signs, documents reasons for visits, patient history, and allergies, following nursing protocols.
• Assists physicians with examinations and procedures, maintaining open communication for quality care.
• Administers medications independently and maintains competency through evaluations and quizzes.
• Audits ordered tests to ensure timely receipt and follow-up of results for quality healthcare.
• Maintains and manages nursing supplies, equipment functionality, and maintenance, reporting needs to leadership.
• Provides direct patient care and leads front-line staff in day-to-day clinical operations.

Requirements

• Vital signs [Required]
• Body substance isolation [Required]
• Specimen collection [Required]
• Phone skills and etiquette [Preferred]
• Organizational skills [Preferred]
• High School Grad or Equiv [Required]
• Basic Life Support - CPR Cert (BLS) [Required]
• One of the following certifications: CMA, CMAC, RMA, NCMA, CCMA, NRCMA [Required]

Qualifications

• 2+ years of related work experience [Required]

Skills

• Knowledge of vital signs
• Understanding of body substance isolation
• Experience with specimen collection
• Excellent phone and communication skills
• Strong organizational abilities

Benefits

Extensive benefits package including medical, dental, vision insurance, life insurance, disability insurance, paid time off, retirement plan, and more.

Pay

$17.50 - $28.00 per hour

Schedule

Full time, Day shift