CMA

Responsibilities

• Conducts comprehensive patient intakes, including obtaining vital signs, recording medical histories, and reviewing medication and allergy information.
• Affords assistance during examinations, minor procedures, wound care, and diagnostic testing while ensuring patient comfort and safety.
• Performs EKGs, immunizations, and specimen collection in accordance with policy and competency standards.
• Maintains infection control, safety protocols, and equipment calibration across all clinical areas.
• Supports providers with patient triage, care coordination, and transitions across clinical settings.
• Provides patient education regarding medications, treatment plans, chronic condition management, and preventive care.
• Accurately documents clinical data, provider instructions, and patient updates in the electronic health record (EHR).
• Schedules, confirms, and tracks patient appointments, referrals, authorizations, and test results to ensure timely care.
• Verifies insurance coverage and assists with prior authorizations, billing, and coding processes as needed.
• Maintains inventory levels and prepares examination or procedure rooms with required supplies and equipment.
• Participates in performance improvement initiatives, clinical audits, and safety drills to support continuous quality improvement.
• Facilitates communication among patients, providers, and interdisciplinary teams to ensure coordinated, patient-centered care.
• Maintains confidentiality and adheres to HIPAA, OSHA, infection control, and all compliance standards.
• Upholds compassionate, culturally competent care while maintaining sensitivity to diverse patient populations.
• Demonstrate excellent guest service to internal team members and patients.

Qualifications

The ideal candidate should have a minimum of a High School Diploma or equivalent. A CMA/RMA certification is preferred but not required. Previous experience in a healthcare setting is highly desirable, particularly in an outpatient or hospital environment. Strong interpersonal and communication skills are essential, along with the ability to work independently and as part of a team. Proficiency in Microsoft Office applications and familiarity with electronic health records (EHR) systems is also required.