Clubhouse Manager
Fiddler's Creek · Naples, FL · 4 days ago
On-siteManagementFull-time
Clubhouse Manager Position Overview
The Clubhouse Manager will play a pivotal role in delivering exceptional Member experiences while fostering a culture of professionalism, accountability, and continuous improvement.
- Provide effective, confident leadership for all clubhouse managers and staff, fostering trust, accountability, and a culture of continuous improvement.
- Serve as a natural mentor and coach, developing department heads and their teams while reinforcing high standards of professionalism, service, and conduct.
- Lead collaboratively and with political savvy, partnering closely with the General Manager, senior leadership, and committees as a thoughtful and trusted advisor.
- Demonstrate a leadership style that is approachable, respectful, and diplomatic, with the confidence to assume the role of General Manager when required, ensuring continuity of leadership and seamless club operations.
Candiate Qualifications
- 6 years or more of private Club or ultra luxury hospitality industry experience with management and supervisory experience and progressive professional advancement.
- Extensive background in Food and Beverage operations.
- Ability to manage an extensive wine and beverage program.
- Demonstrate exceptional interpersonal skills, polished professional personal appearance, be well spoken, self-motivated, and a self-starter.
Initial Priorities of the Clubhouse Manager
- Establish Excellence as the Operating Standard: Set clear expectations for hospitality, service, presentation, and professionalism across all clubhouse operations, ensuring consistently high-quality member experience.
- Drive Consistency Through Strong Systems: Implement and reinforce reliable operating standards, communication rhythms, and training practices that support seamless daily operations and special events.
- Understand Membership, Culture & Governance: Quickly learn member preferences, traditions, and usage patterns while respecting the Club’s governance structure and building effective working relationships with the Board and key committees.
- Lead, Develop, and Align the Team: Serve as a visible, supportive leader who mentors department heads and frontline teams, fostering accountability, collaboration, and pride in execution.
- Be a Steady, Visible Presence: Maintain an approachable leadership presence throughout the clubhouse, partnering closely with the GM and Executive Chef to ensure alignment, responsiveness, and operational excellence.
Qualifications
- Bachelor’s degree (B.A.) in Hospitality Management or related field is desired.
- Members of Club Managers Association of America (CMAA) and other professional associations.
- Certifications through the Court of Master Sommeliers (CMS) or WSET are desired.