Club Security Officer

About the role

The Security Officer position at Fontainebleau Las Vegas is pivotal as the first and last point of contact for guests, vendors, and Team Members. This role requires professionalism, courtesy, and appropriate attire, ensuring the safety and assistance of all.

Responsibilities

• Provide excellent guest service; assist guests by giving directions and answering questions in a friendly and courteous manner
• Follow policies and procedures
• Patrol the casino, hotel, and surrounding assets as needed
• Monitor and observe the casino, parking lot, and garage for disturbances, crimes, fire hazards, and undesirable persons and report these issues to Security supervision
• Operate security dispatch as needed
• Maintain confidentiality
• Attend Company training
• Address and report suspicious activity or other concerns
• Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary

Qualifications

• At least 21 years of age
• One year of law enforcement, military, or EMT experience highly preferred
• Proven ability to maintain the confidentiality of the material being handled
• Literacy and fluency in English
• Valid Drivers’ License and clean driving record
• Current CPR certification or ability to obtain certification within 90 days of the hire date
• Able to take action in solving problems while exhibiting judgment and a realistic understanding of issues; able to use reason, even when dealing with emotional topics; review facts and weigh options
• Able to remain open-minded and change opinions on the basis of new information; perform a wide variety of tasks and change focus quickly as demands change; manage transitions effectively from task to task; adapt to varying customer needs
• Previous guest service experience
• Computer literacy required
• Report writing skills
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
• Able to complete defensive tactics & handcuffing certification
• Willing and able to work a flexible schedule to include nights, weekends, and holidays
• Work in a fast-paced, busy, and somewhat stressful environment

Benefits

Fontainebleau Las Vegas offers competitive compensation and benefits, including market-competitive pay, health insurance, retirement plans, and paid time off. Details are provided in the Pay Transparency section.