Club Repair Specialist, Part-Time - Edwin Watts Golf

About Us

Edwin Watts Golf is part of the Worldwide Golf family—a growing, 50-year-old business with over 95 stores across more than 25 states—which includes well-renowned golf retail and e-commerce brands.

About the Role

The Club Repair Specialist at Edwin Watts Golf is responsible for promoting and maintaining a store culture consistent with Worldwide Golf’s values, including the “Sure No Problem” philosophy. This means putting the customer first and doing whatever we can to ensure a memorable and positive customer experience.

The Club Repair Specialist performs all club performance modifications according to the customer's needs, provides a superior golf club repair experience by offering product and service recommendations, and constructs or modifies golf clubs as needed. The role also involves managing inventory by accurately recording shop consumption, usage, and waste.

Responsibilities

• Operate shop equipment safely by complying with workplace safety programs.
• Show accuracy in completing all order forms and repair tags.
• Measure lie & loft angles, club height, weight & shaft flex, and make adjustments based on customer needs.
• Repair broken clubheads and change golf club shafts and grips.
• Demonstrate thorough knowledge of golf club-making and repair techniques, product features, and their benefits.
• Once fully trained, recognize and suggest ways to improve processes.
• Operate general phone systems and basic computer applications.
• Demonstrate knowledge of processing information and merchandise via computer and POS register system; operate and use all equipment necessary to run the store.
• Freely access all areas of the store including sales floor, stock area, and register area by standing, walking, stooping, crawling, climbing, crouching, and kneeling, and lifting and/or moving up to 50 pounds at any given time.
• Work varied hours/days as business dictates.

Qualifications

• Prior golf club repair experience is a plus, but not required (entry-level candidates are welcome to apply).
• Knowledge of golf equipment and shafts is preferred, but not required.
• Experience working in a shop environment and familiarity with basic power tools is preferred, but not required.
• Knowledge of retail operations is a plus, but not required.
• Demonstrate working knowledge of word-processing, spreadsheet, inventory, Internet, and order processing systems.

Benefits

• All employees receive a strong employee discount, golf-specific learning opportunities, and hands-on training.
• Flexible scheduling and 401(k) matching for part-time employees.
• Paid vacation, 401(k) matching, and health benefits with company contribution to the HSA for full-time employees.
• Opportunities for growth and mobility within one of the largest golf retailers in the world.