Club Repair Specialist - Edwin Watts Golf

About the Role

As the Club Repair Specialist at Edwin Watts Golf, you will promote and maintain a store culture aligned with Worldwide Golf’s values, including the “Sure No Problem” philosophy—prioritizing the customer and ensuring a memorable, positive experience. You will perform club performance modifications, provide superior repair services, offer product and service recommendations, and construct or modify golf clubs as needed. Additionally, you will manage inventory by accurately recording shop consumption, usage, and waste.

Responsibilities

• Operate shop equipment safely by complying with workplace safety programs.
• Show accuracy in completing all order forms and repair tags.
• Measure lie & loft angles, club height, weight & shaft flex, and make adjustments based on customer needs.
• Repair broken clubheads and change golf club shafts and grips.
• Demonstrate thorough knowledge of golf club-making and repair techniques, product features, and their benefits.
• Once fully trained, recognize and suggest ways to improve processes.
• Operate general phone systems and basic computer applications.

Requirements

• Demonstrate knowledge of processing information and merchandise via computer and POS register system; operate and use all equipment necessary to run the store.
• Demonstrate working knowledge of word-processing, spreadsheet, inventory, Internet, and order processing systems.
• Freely access all areas of the store, including sales floor, stock area, and register area, by standing, walking, stooping, crawling, climbing, crouching, and kneeling, and lift and/or move up to 50 pounds at any given time.
• Work varied hours/days as business dictates.

Qualifications

• Prior golf club repair experience is a plus but not required (entry-level candidates are welcome).
• Knowledge of golf equipment and shafts is preferred but not required.
• Experience working in a shop environment and familiarity with basic power tools is preferred but not required.
• Knowledge of retail operations is a plus but not required.

Benefits

• Paid vacation for full-time employees.
• 401(k) matching.
• Health benefits with company contribution to the HSA for full-time employees.
• Strong employee discount.
• Golf-specific learning opportunities and hands-on training.
• Opportunities for growth and mobility within one of the largest golf retailers in the world.

About the Company

Edwin Watts Golf is part of the Worldwide Golf family—a 50-year-old business with over 95 stores across more than 25 states. The company includes well-renowned golf retail and e-commerce brands such as Roger Dunn Golf Shops, The Golf Mart, Golfers' Warehouse, Van's Golf Shops, Uinta Golf, Las Vegas Golf Superstore, Golfdom, Mike's Golf Outlet, Golf and Ski Warehouse, Cool Clubs, Worldwidegolf.com, Globalgolf.com, Fairwaystyles.com, and Getclubs.com.