Club Pilates - Sales Representative/Front Desk

About the role

The Sales Representative at Club Pilates is responsible for providing a concierge service to members and potential members by assisting the General Manager with lead management, studio cleanliness, and service with a smile. Fitness knowledge or background is preferred but not required.

Responsibilities

• Execute sales process of lead generation, follow up, and close
• Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
• Maintain acceptable level of personal sales production
• Emphasize and enforce objectives of the club as a fitness and wellness provider
• Present available services to current or prospective members
• Book quality appointments to achieve monthly sales goals
• Maintain high standards of cleanliness
• Perform daily cleaning tasks
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
• Absorb responsibility for developing selling skills

Requirements

• Excellent sales, communication, and customer service skills required
• Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training
• Ability to learn and use the Club Ready software system
• Ability to stand or sit for up to 8 hours throughout the workday
• Must be fluent in English and have excellent communication skills via in person, phone and email
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills