Club Manager

About the role

This is a full-time, exempt position with an annual salary of $50,000. At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience. We Are Accountable – Self-starters who pursue excellence. We Are Driven – Problem solvers who deliver results. We Are Passionate – Positive energy with a real desire to help others. We Are Ambitious – Always learning and growing toward success. We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!

Responsibilities

• Ensure club is fully staffed, and the team performs to NFP standards. This includes building a bench with team members.
• Responsible for recruitment and staffing to include: recruitment tactics, conducting pre-screens, interviewing candidates and hiring decisions.
• Provide back up support as needed.
• Consistently achieve monthly goals, including drivers and KPI’s.
• Provide exceptional customer service, ensuring a welcoming and supportive environment for all members.
• Manages club labor and ensure payroll accuracy by validating employee timecards, approving payroll, scheduling shifts efficiently.
• Ensure assigned clubs are clean, well-maintained and safe for all members and staff.
• Maintain at least a passing Club BER inspection monthly.
• Hold staff accountable to policies and procedures.
• Provide coaching, constructive counseling, and progressive discipline (up to and including termination) to hold staff accountable for performance standards and adherence to policy/procedures.
• Drive membership sales with a focus on achieving DGR goals and participate in community outreach.
• Invest in staff training and development to enhance their skills and performance.
• Assess areas of need in assigned club, develop, and successfully execute plan of correction.
• Update Senior General Manager on assigned club progress weekly.
• Attend and participate in Regional Meetings.
• Completion of One-on-Ones on time with development goals and objectives.
• Model Servant Leadership through daily interactions.
• Work side-by-side with staff, supporting front desk activities through the use of the info call script, giving member tours, using Ignite to enroll/manage/cancel members, and cleaning club to NFP standards.
• Ensure member accidents are reported in a timely manner through the NFP process.
• Additional responsibilities may be required.

Benefits

• PTO for all employees
• 401K Retirement Fund (Employer match up to 4%!)
• Health Insurance Options including Health, Dental, Vision, family life insurance, and more
• Basic Life Insurance & Short-Term Disability 100% Company Paid!
• Employee Assistance Program
• Free employee Black Card Membership
• Growth Opportunities – over 90% of our management team started as an entry level team member

Pay

Annual salary: $50,000

Schedule

Saturday & Sunday: 6:45am – 2:45pm; Monday – Wednesday: 11am – 7pm