Club Enablement Lead

Position Summary

Leads the rollout of new tools, technologies, and processes to improve club efficiency and member experience.

Captures and coordinates onboarding efforts to ensure new associates adapt to club operations, culture, and expectations within their first 30, 60, 90, and 180 days.

Facilitates orientation sessions aligned with Sam’s Club values and operational goals.

Oversees the completion of I-9 documentation and ensures compliance with onboarding protocols.

Reinforces training through daily routines and promotes continuous learning and operational consistency.

Maintains deep expertise in club roles, job functions, compliance protocols, and safety standards.

Provides guidance and support to associates on systems, safety practices, and operational procedures.

Fosters a collaborative, people-first environment that drives associate engagement and retention.

Champions change initiatives and collaborates across departments to drive adoption and engagement.

Acts as a connector within the club, cultivating relationships and building trust across teams.

Supports efforts to lower turnover and promote career growth through consistent coaching and mentorship.

What you'll do...

• Maintains deep expertise in club roles, job functions, compliance protocols, and safety standards.
• Provides guidance and support to associates on systems, safety practices, and operational procedures.
• Fosters a collaborative, people-first environment that drives associate engagement and retention.
• Supports efforts to lower turnover and promote career growth through consistent coaching and mentorship.
• Cultivate relationships and build trust across teams to strengthen club culture and community.
• Ensures club operations align with Sam’s Club strategic goals and values.
• Maintains compliance with safety standards and operational protocols.
• Promotes consistency in execution across departments to enhance member and associate experiences.
• Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners.
• Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity.
• Respects the individual by embracing differences in people, cultures, ideas, and experiences; creating a workplace where associates feel seen, supported and connected through a culture of belonging; creating opportunities for all associates to thrive and perform; helping to attract the best talent.
• Works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence.
• Strengthens the team by helping, developing and mentoring others; recognizing others’ contributions and accomplishments.
• Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
• Strives for excellence by displaying curiosity and a desire to learn; taking calculated risks; demonstrating courage and resilience; driving continuous improvements; being open to and using new technologies; and supporting others through change.

Minimum Qualifications

• 6 months retail experience including operating front-end equipment (for example, cash register) AND 6 months customer service experience.
• Must be 18 years of age or older.

Preferred Qualifications

• Leading a front-end team, Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others.

Primary Location

10735 W FLORISSANT AVE, SAINT LOUIS, MO 63136-2403, United States of America