Club Concessions Manager - Acrisure Stadium

About the role

The Club Manager oversees premium/club-level operations to support all events at the stadium.

Responsibilities

• Hire, train, schedule, and manage staff to ensure the club operation is fully staffed and employees are trained in all aspects of the operation
• Ensure staff is in proper uniform, stations are room ready, and any member special requests are in place
• Ensure all products and services are delivered in a timely and efficient manner and meet or exceed customer expectations
• Manage and maintain inventory levels, including ordering, receiving, and storage of all products
• Deliver consistent quality in planning and carrying out events
• Oversee day-to-day club-level operations
• Assist the catering team off-season or other periods as needed to oversee premium special events
• Develop and maintain effective client and customer rapport
• Maintain positive relationships with vendors, suppliers, and other external partners
• Ensure Club is operating on agreed upon Aramark S&E Premium standards
• Manage financial performance, including budgeting, forecasting, and reporting
• Develop and implement policies and procedures for the club operation, including sanitation, safety, and security measures
• Ensure compliance with all relevant laws, regulations, and policies, including those related to food service and alcohol service

Qualifications

• Bachelor's degree preferred or at least 3 years of related experience required
• Previous experience in a manager level role in special events, hospitality, or catering required
• Ability to maintain effective client and customer rapport for mutually beneficial business relationships required
• Excellent interpersonal communication and client relation skills required
• Comfortable working in a collaborative team dynamic required
• Complete Food Handlers and Alcohol Service Certifications as required
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lbs. and ability to stand for extended periods of time
• Requires availability to work event-based hours including evening, weekend, and potentially holiday hours

Skills

• Leadership
• Customer Service
• Team Management
• Inventory Management
• Event Planning
• Financial Management
• Compliance

Benefits

At Aramark, we offer competitive compensation and benefits packages, including health insurance, retirement plans, and paid time off.

Pay

Compensation is commensurate with experience.

Schedule

Hours are event-based and may include evenings, weekends, and holidays.

Benefits

At Aramark, we offer a comprehensive benefits package including:

• Health Insurance
• Retirement Plans
• Paid Time Off
• Professional Development Opportunities

Contact

To apply, please visit www.aramarkcareers.com.