Club Attendant

Location: 7320 170th Avenue NE, Redmond, WA 98052. Position type: Full-time / Part-time. Functional group: Facilities.

About the role

The Club Attendant will drive member satisfaction by providing exceptional customer service through performing a variety of maintenance and cleaning tasks to keep the facility in a healthy, clean and orderly standard.

Responsibilities

• Cleans and dusts walls, mirrors, countertops, glass, and windows
• Sweeps, mops, scrubs, and vacuums floors of all areas of club, including locker rooms, weight area, cardio, office space, hallways, stairs, etc.
• Cleans and dusts all weight and cardio equipment
• Restocks supplies
• Empties clubs' garbage and recycling containers
• Completes daily and weekly scope of work as assigned
• Performs special cleaning projects as assigned
• Cleans and maintains wet areas of the club, if applicable (cleaning pool deck, vacuuming pool, cleaning steam room and sauna and conducting regular pool chemical testing). Not all clubs have wet areas
• Performs minor cosmetic repair on equipment (rust removal, touch up paint, re-labeling, etc.)
• Partners with Facility Technician to perform cleaning duties on equipment as outlined in preventative maintenance guide
• Performs minor painting as approved / directed by General Manager and Facilities Technician
• Uses all janitorial supplies in accordance to product labels and club manuals
• Reports all newly identified facility maintenance issues via Service Channel
• Reports any member complaints to the General Manager

Organization relationships

Partners with the Facilities Technician and reports to the General Manager. The club attendant will regularly interact with club management, team members and members.

Qualifications

Knowledge, Skills & Abilities

• Cleaning practices and procedures
• Understand and follow written instructions
• Effectively communicate (verbal and writing skills)
• Work independently in the absence of supervision
• Attention to detail
• Establish and maintain cooperative working relationships with those contacted in the course of duties

Minimum Educational Level / Certifications

• High School Diploma or General Education Diploma (GED)

Minimum Work Experience

• Six months of janitorial experience

Physical demands & environmental conditions

• Regularly required to stand, walk, and use hands and arms
• Frequently required to climb, balance, stoop, kneel, crouch, or crawl
• Regularly required to lift up to 25 pounds; occasionally required to lift up to 100 pounds
• Telephone usage: ability to communicate with internal and external members
• Required usage of cleaning chemicals, ladders, and cleaning utensils
• Regularly exposed to moving mechanical parts
• Noise level in the environment is occasionally loud

Travel requirement

Travel from club to club may be required.

Benefits & compensation

All Employees: Free Club Membership, Employee Assistance Program (EAP), Basic Group Life and AD&D Insurance ($10,000), and 401k Savings and Investment Plan.

Average of 30 hours or more per week: Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above). Accrue 1 hour of sick time for every 30 hours worked.

All 24 Hour Team members, and their eligible dependents, receive a complimentary membership. Benefit eligible team members may also accrue vacation hours. There are eligibility requirements for each plan based on your position, hire and/or service date and your average hours worked.

Pay Range: $18.03 – $18.03 per hour. Actual offer may vary from posted hiring range based on location, work experience, and/or education.

Schedule

Full-time or part-time; average of 30 hours or more per week qualifies for additional benefits.

Disclaimer: This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.