Cloud SRE

This is a developer-focused role within the infrastructure space, requiring U.S. citizenship and working EST hours.

Responsibilities

• Design, develop, and maintain reliability solutions and SRE utilities using Python in AWS environments to reduce toil, improve cloud platform reliability, and industrialize SRE practices across the system.
• Build automation scripts, APIs, and utilities in Python to reduce toil and improve platform reliability.
• Implement observability and monitoring solutions (Grafana, AWS CloudWatch) leveraging Python for custom metrics and dashboards.
• Build and optimize Infrastructure as Code (IaC) using Terraform to manage AWS resources related to SRE solutions, incorporating cost-efficient design principles.
• Develop CI/CD pipelines and automated testing to ensure code quality, reliability, and rapid delivery of the solutions.
• Define SRE standards, best practices, and guidelines for adoption across teams; establish SRE metrics like SLI, SLOs, etc.
• Apply software engineering best practices including version control, code reviews, test-driven development, and documentation to all development.
• Participate in incident management and on-call rotation, providing technical support for SRE tools, troubleshooting production issues, and collaborating with teams to reduce incident recurrence through proactive detection and pattern analysis.
• Stay current with emerging AWS services, SRE methodologies, and cloud-native development technologies, and drive adoption of innovative solutions.
• Collaborate within Agile and Scaled Agile frameworks with cross-functional teams to deliver integrated cloud automation solutions.
• Produce clear, blameless postmortems with actionable items and documented failure scenarios.

Requirements

• 5+ years of advanced Python development experience, building enterprise-grade, highly available tools, APIs, and utilities for AWS.
• Bachelor’s degree in computer science, Information Systems, or equivalent background or equivalent experience.
• 7+ years of extensive experience in software development with focus on reliability and platform engineering.
• 3+ years of hands-on experience developing solutions in AWS environments with deep understanding of core services (EC2, VPC, S3, Lambda, IAM, CloudFormation, EventBridge, Step Functions etc.) and resource cost optimization.
• 3+ years of experience applying SRE principles including observability, toil automation, SLIs/SLOs and reliability engineering.
• Expert-level proficiency with Infrastructure as Code (IaC) using Terraform, including module development and state management.
• Strong experience with CI/CD pipelines, automated testing frameworks, and DevOps practices.
• Experience with observability tools and practices including Grafana, AWS CloudWatch, AWS Canary.
• Experience defining, implementing, and managing SLOs/SLIs and error budgets; familiarity with conducting RCAs and producing postmortem documentation.
• Working experience in Agile and Scaled Agile environments and familiarity with ITSM processes (incident, change, and problem management), resilience testing and chaos engineering practices.

Preferred Qualifications

• Experience with GoLang or additional programming languages is a plus.
• Working experience in Agile and Scaled Agile environments.

Benefits

• Medical, dental, vision, life, and disability insurance plans.
• Employee Stock Purchase Program (ESPP) and 401K program with company match after 12 months of tenure.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program, access to certification prep, and a library of technical and leadership courses/books/seminars after 6+ months of tenure.
• Certification discounts and perks to associations that include CompTIA and IIBA.
• Dedicated customer service team for consultants and a certified Career Coach.