Cloud Services Administrator 1

HDR · St Louis Park, MN · 4 mo ago

On-siteOTHR$60k–$85k/yrFull-time

About the role

Perform routine administration tasks across supported cloud platforms including Azure, AWS, GCP, and OCI. Support provisioning, configuration, monitoring, and deprovisioning of cloud resources using established standards. Assist with identity, access, and role-based access administration for cloud and cloud-connected SaaS services. Execute operational procedures for cloud incidents, service requests, change activities, and basic troubleshooting. Support connectivity validation between SaaS platforms and enterprise resources, including private/public network paths, identity providers, and data services. Monitor cloud resources for availability, configuration drift, tagging compliance, and basic cost anomalies. Assist with enforcement of governance standards such as naming conventions, resource tagging, subscription/account organization, and policy application. Document support procedures, recurring issues, standard configurations, and runbooks. Escalate advanced issues related to security, automation, architecture, or platform performance to senior team members. Participate in on-call rotation or operational support processes, as assigned.

Responsibilities

Support provisioning, configuration, monitoring, and deprovisioning of cloud resources using established standards.
Aid in identity, access, and role-based access administration for cloud and cloud-connected SaaS services.
Execute operational procedures for cloud incidents, service requests, change activities, and basic troubleshooting.
Support connectivity validation between SaaS platforms and enterprise resources, including private/public network paths, identity providers, and data services.
Maintain cloud resources for availability, configuration drift, tagging compliance, and basic cost anomalies.
Afford support for enforcement of governance standards such as naming conventions, resource tagging, subscription/account organization, and policy application.
Document support procedures, recurring issues, standard configurations, and runbooks.
Elevate advanced issues related to security, automation, architecture, or platform performance to senior team members.
Participate in on-call rotation or operational support processes, as assigned.

Requirements

Associate’s degree in Information Technology, Computer Science, Information Systems, or related field, or equivalent combination of education and relevant experience.
Minimum 1 year of experience in IT infrastructure, systems administration, cloud operations, or technical support.
Basic understanding of cloud concepts including virtual machines, storage, networking, identity, and SaaS integrations.
Familiarity with IT service management processes such as incident, request, and change management.
Foundational understanding of security principles including least privilege access, MFA, and secure configuration basics.
Ability to learn multiple cloud platforms and tools in a structured enterprise environment.

Qualifications

Exposure to one or more public cloud providers: Azure, AWS, GCP, or OCI.
Entry-level cloud certification such as Azure Fundamentals, AWS Cloud Practitioner, Google Cloud Digital Leader, or OCI Foundations.
Exposure to scripting or automation tools such as PowerShell, Bash, Python, or Terraform.
Familiarity with enterprise identity platforms such as Microsoft Entra ID / Azure AD, Okta, or similar IAM solutions.
Exposure to SaaS administration or support for platforms such as Snowflake or similar enterprise services.

Skills

Knowledge of cloud platforms: Azure, AWS, GCP, OCI.
Experience with cloud management tools: PowerShell, Bash, Python, Terraform.
Understanding of cloud security principles.
Ability to manage cloud resources effectively.
Experience with cloud identity and access management.
Knowledge of cloud networking and storage.
Experience with cloud-based SaaS applications.

Benefits

Comprehensive benefits package including medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus and tuition reimbursement.
Flexible schedule with standard shifts occurring from 6:00 AM to 6:00 PM, Monday through Friday, with additional on-call flexibility required.
Opportunities for professional growth and development.

Pay

The expected compensation range for this position depends upon skills, experience, education and geographical location. (Stated benefits are for full-time regular positions. Temporary and part-time roles eligible for limited benefits.)

Schedule

This on-site role supports 24/7 operations through real-time collaboration, standard shifts occur within a 6:00 AM - 6:00 PM window, Monday through Friday. Additionally, this position requires scheduled on-call flexibility and the ability to remain reasonably reachable during off-hours for critical business continuity.

Location

Folsom, CA: $59,675 – $85,250
Denver, CO: $56,963 – $81,375
Englewood, CO: $62,388 – $89,125
Minneapolis, MN: $56,963 – $81,375
St. Paul, MN: $56,963 – $81,375
Pennington, NJ: $62,388 – $89,125
Woodcliff Lake, NJ: $67,813 – $96,875
Olympia, WA: $54,250 – $77,500