Cloud Platform Administrator Support

Responsibilities

• Provide Tier 2/3 (diagnosis, analysis and troubleshooting and resolution for more complex/advanced network, client and end-user connectivity issues escalated by Tier 1 or 2 technical support staff)
• Install, configure, operate, manage, troubleshoot, repair, upgrade, inspect and maintain virtual server systems in the DoD localized Cloud environment
• Deploy Cloud Foundry (or equivalent) instances, and develop test and push applications into production
• Build, install, configure and maintain software and affiliated systems through the cloud implementation pipeline
• Perform application security patching, upgrades and enhancements
• Manage and maintain user accounts for virtual systems and applications in cloud environment
• Maintain and monitor virtual machines and application use and performance using automated tools
• Monitor system logs for errors and failures, and perform appropriate troubleshooting and maintenance
• Detect, analyze and resolve problems associated with platform, operating system and application software of virtual systems
• Document system administration procedures, instructions, configurations, changes and upgrades
• Aid with creation, modification and maintenance of documentation required for platform, system and software certification and accreditation (C&A)
• Update and maintain as-built cloud platform configuration and connectivity drawings, diagrams and documentation, and publish semi-annually (Deliverable: System Documentation)
• Perform all technical support and O&M for all supported Cloud platforms

Qualifications

• 2+ years Cloud Foundry experience; or Pivotal Cloud Foundry (PCF) Administrator, Amazon Web Services Certified Developer, DevOps Foundation or equivalent certification
• DoD 8140 DCWF 628, Intermediate Level
• VMware Certified Associate (VCA) or equivalent certification
• Red Hat Certified System Administrator (RHCSA) or equivalent certification
• Active Secret clearance