Cloud Operations Analyst

About the role

Moog Medical Devices Group is seeking a Cloud Operations Analyst to support their strategic priorities. This role reports to the Business Systems Manager and is fully remote based in Salt Lake City, UT.

Responsibilities

• Design, architect, implement, and manage Cloud infrastructure on Azure
• Collaborate with cross-functional teams to define requirements, propose design changes, and implement scalable and secure Cloud solutions
• Review and optimize Cloud solutions, ensuring high availability, cost efficiency, scalability, performance, and security
• Provide technical guidance and mentorship to fellow engineers and project stakeholders
• Utilize automation to help enable business objectives, streamline services, and drive solution reliability
• Stay up to date with the latest Cloud technologies, frameworks, and best practices
• Use a customer-focused approach to troubleshoot and resolve Cloud-related issues in a timely manner
• Provide input into root cause analysis initiatives and define corrective actions
• Work with leadership and key stakeholders to plan projects, define objectives, and deliverables
• Drive project deliverables for front-line business-critical applications and programs
• Investigate and resolve issues such as customer-facing errors, failed transactions, or connectivity problems
• Monitor and troubleshoot custom cloud-hosted applications to ensure high availability and reliability
• Aid in answering technical and security questionnaires provided by customers regarding custom cloud-hosted applications
• Aid customers with answering questions regarding the various custom cloud-hosted applications before customer installs application(s)
• Aid customers with troubleshooting the various custom cloud-hosted applications (post customer install of application)

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• Minimum of five (5) years of IT experience, with at least three (3) years of hands-on Cloud experience
• Proficiency in Azure and/or AWS Cloud platforms
• Proven track record in solutions design and platform architecture
• Excellent troubleshooting, problem-solving skills, and attention to detail
• Strong communication and collaboration skills (internally and externally)
• Demonstrated expertise with documentation
• Experience with CI/CD pipelines and tools such as Azure DevOps and GitHub
• Strong problem-solving, troubleshooting, and communication skills
• Familiarity with Hybrid-Cloud and Multi-Cloud environments
• Experience with security and architecture best practices in Cloud environments
• Administrator or Architecture level Certification in Azure and/or AWS (a plus)
• Understanding of system interoperability, distributed systems, connectivity, and integrations with Cloud Platforms
• Ability to speak and work with customers in a professional setting to help troubleshoot and answer questions
• Understanding basic database operations
• Understanding basic networking operations

Qualifications

• Must be able to speak and work with customers in a professional setting to help troubleshoot and answer questions
• Must understand basic database operations
• Must understand basic networking operations

Benefits

• Financial Rewards: great compensation package, bonus opportunities, matching 401k, and the ability to participate in Employee Stock Purchase Plan (select locations)
• Flexible Spending and Health Savings Accounts
• Health & Welfare: Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages
• Professional Skills Development: Tuition Assistance, mentorship and coaching opportunities, leadership development and other personal growth programs
• Culture: Warm, respectful, family-like environment driven by our 12 core values. Multiple Employee Resource Groups led by our employees, open and welcoming to all

Pay

Salt Lake City, UT: $90,000.00 - $135,000.00 Annually

Schedule

Full-time, remote position

Contact Us

To apply for this position, contact our Human Resources department via phone at 844-367-5787. No unsolicited agency submittals please. Agency partners must be invited to participate in a search by our Talent Acquisition Team and have signed terms in place prior to any submittal. Absent compliance with these pre-conditions resumes submitted directly to any Moog Inc. employee or affiliate will not qualify for fee payment, and therefore become the property of Moog Inc.

Equal Opportunity Employer

Moog is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.