Cloud Infrastructure Manager

About the Role

We are seeking an experienced Cloud Infrastructure Manager to lead the design, implementation, and operational management of Microsoft Azure and Azure Government (GCC High) environments. This role is responsible for driving cloud strategy, leading the engineering team, managing 24x7x365 production operations, and delivering enterprise-scale modernization initiatives, including migrations from on-premises infrastructure to Azure.

Responsibilities

• Lead and mentor a team of cloud engineers responsible for Azure and GCC High operations, engineering, and service delivery.
• Develop and execute cloud adoption, migration, modernization, and operational strategies aligned with business objectives.
• Establish cloud governance, security standards, operational procedures, and best practices.
• Collaborate with Infrastructure, Security, Compliance, Application Development, and business stakeholders to deliver secure and scalable cloud solutions.
• Design, implement, and maintain enterprise Azure and GCC High environments.
• Lead on-premises to Azure migration initiatives, including infrastructure, storage, applications, databases, and VMware workloads.
• Develop and execute migration strategies including rehosting, re-platforming, modernization, and cloud-native transformation.
• Ensure cloud solutions meet performance, availability, security, and compliance requirements.
• Manage and oversee 24x7x365 production support operations for Azure, GCC High, and hybrid infrastructure environments.
• Lead major incident management, problem management, escalation processes, and service restoration activities.
• Establish operational support models, service level objectives (SLOs), SLAs, monitoring standards, and disaster recovery capabilities.
• Ensure continuous availability, resiliency, and performance of mission-critical business systems.
• Drive operational excellence through automation, Infrastructure-as-Code (IaC), and process improvements.
• Lead Cloud Financial Operations (FinOps) practices, including budgeting, forecasting, chargeback/showback models, and cloud cost governance.
• Monitor Azure and GCC High consumption trends and identify opportunities for optimization and cost reduction.
• Partner with Finance, Procurement, and business leaders to ensure cloud spending aligns with organizational goals and budgets.
• Establish accountability and visibility into cloud resource utilization and costs.
• Support compliance initiatives including CMMC, NIST 800-171, FedRAMP, and GCC High requirements.
• Implement and maintain cloud security controls, identity management, monitoring, logging, and incident response capabilities.
• Partner with cybersecurity teams to continuously improve cloud security posture and audit readiness.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, or related field.
• 8+ years of infrastructure and cloud engineering experience.
• 5+ years of leadership experience managing technical teams.
• 5+ years of hands-on Microsoft Azure experience.
• Proven experience leading enterprise-scale on-premises to cloud migration initiatives.
• Experience managing 24x7x365 production environments supporting mission-critical systems.
• Experience with cloud cost management, budgeting, forecasting, and FinOps practices.
• Strong understanding of Azure networking, identity, security, governance, automation, and cloud operations.

Additional Desired Experience and Skills

• Experience designing and operating Azure Government (GCC High) environments.
• Microsoft Azure Solutions Architect Expert, Azure Administrator, or Azure Security certifications.
• FinOps Certified Practitioner (FOCP) certification or equivalent cloud financial management experience.
• Experience with Azure Landing Zones, VMware migrations, Kubernetes, and cloud-native architectures.
• Experience supporting regulated environments and federal compliance requirements.

Technical Skills

Cloud Platforms: Microsoft Azure, Azure Government (GCC High), Azure Landing Zones

Operations & Infrastructure: Windows Server, Linux, VMware vSphere, Backup & Disaster Recovery, Hybrid Cloud Infrastructure

Security & Compliance: Microsoft Entra ID, Microsoft Defender for Cloud, Conditional Access, Identity & Access Management, CMMC, NIST 800-171, FedRAMP

Automation & DevOps: PowerShell, Terraform, Bicep, Azure DevOps, GitHub, CI/CD Pipelines

FinOps: Azure Cost Management & Billing, Cloud Budgeting & Forecasting, Chargeback/Showback Models, Cloud Cost Optimization

Pay and Benefits

• Competitive base salary determined by scope of role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
• Eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.
• Comprehensive benefits for full-time employees include medical, dental, and vision insurance; robust vacation and sick leave benefits; flexible work arrangements where permitted by role or contract; 401(k) plan with employer matching funds; tuition reimbursement program; life insurance and disability coverage; optional coverages including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, and ID theft protection; birth, adoption, and parental leave benefits; and Employee Assistance Plan.
• Part-time employees receive a limited benefits package tailored to their role.
• Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents.

This response is AI-generated, for reference only.