Cloud Infrastructure Engineer

Core Responsibilities

• Cloud Architecture & Infrastructure Automation
• Manages cloud architecture standards and building infrastructure automation utilizing Infrastructure as Code (IaC) to ensure the reliability, security, and scalability of the enterprise cloud environment.
• Maintains and improves cloud infrastructure and services, specifically within AWS & Azure.

Systems & Network Administration

• Oversees the uptime, efficiency, and maintenance of campus on-premise virtual environments (Hyper-V), servers (Linux and Windows), network access control (Aruba ClearPass), storage arrays (Pure Storage), and enterprise software firewalls (Palo Alto).

AI Integration & Emerging Technology

• Maintains familiarity with modern AI frameworks, actively researching current and emerging AI tools, cloud, and networking technologies to apply best practices.
• Safely integrating AI tools into daily tasks where appropriate, maintaining a security-first mindset regarding data sharing with AI tools.

Project Management

• Demonstrated ability to successfully lead small projects and participate in large projects by creating project plans, developing requirements, and coordinating across teams.
• Demonstrated ability to navigate and consistently add value within a matrixed organization. Consistently meeting deadlines and collaborating effectively with the team.

Change Management

• Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance; understands the long-term direction of the University and can relate this to departmental area; adapts to new methodologies; identifies and acts on areas where change is appropriate.

Additional Responsibilities

• Research, implement, and maintain enterprise cloud infrastructure systems and services.
• Regularly monitor and assess environments to proactively identify and execute necessary improvements.
• Optimize cloud environments for cost, performance, scalability, and reliability.
• Maintain knowledge of industry security best practices, standards, and requirements. Understand and apply appropriate security controls, privacy concepts and methods, assist with security incident response.
• Maintain and track an accurate inventory of systems, equipment, and services.
• Proactively identify, analyze, diagnose, document, and resolve technical issues and requests within a centralized ticketing system.
• Research complex issues to find effective resolutions to technical problems.
• Maintain clear operational documentation and contribute to the team’s knowledge of cloud best practices.
• Acquire and maintain technical knowledge through self-paced training, courses, seminars, and other professional development methods.
• Work cooperatively and communicatively with colleagues, partners, and customers.
• Manage technical assignments and maintain key relationships with student workers and/or interns.
• Provide mentorship, training, and leadership to student workers and interns as necessary.
• Perform other related duties and special projects as assigned to assist the department in achieving and maintaining its core mission.

On-Call Responsibilities

• Participate in the team’s after-hours on-call rotation, one week per team member, to respond to issues outside of normal business hours.

Professional Experience/Qualifications

• Demonstrated experience with AWS environments, including VPC peering, Transit Gateways, Gateway Load Balancers (GWLB), and egress/ingress filtering.
• Demonstrated experience in regulatory frameworks, IAM, encryption, DLP.
• Demonstrated experience with Azure environments, including Azure Virtual Network (VNet), Azure Virtual WAN (vWAN), Azure Gateway Load Balancer (GWLB), and egress/ingress filtering.
• Experience with containerization, hands-on experience deploying and managing workloads in Kubernetes environments (knowledge of Service Mesh/Istio preferred).
• Experience operating enterprise-level network hardware, ideally utilizing Aruba Networks and Aruba ClearPass authentication systems.
• Technical proficiency in managing virtualized environments (Hyper-V, VMware) and standard server configurations (Active Directory, Web, and Database servers across Linux and Windows OS).
• Experience with integrating AI APIs and Retrieval-Augmented Generation (RAG) workflows into existing enterprise applications.
• Familiarity with AI/ML standard frameworks and libraries like TensorFlow, PyTorch, LangChain, or Hugging Face.
• Familiarity with managing Palo Alto Networks firewalls and implementing industry-standard security controls.
• Experience scripting relating to managing network infrastructure or servers.
• Knowledge of copper and fiber cabling, TCP/IP, routing, BGP, Palo Alto firewalls, and cloud networking infrastructure.

Education

• Bachelor’s Degree in Information Technology (or related field) alongside 3–5 years of dedicated cloud infrastructure experience (equivalent combinations of education and experience welcomed).
• Master’s degree in a related field preferred.