Cloud Hardware Development Engineer, Cloud AI/ML/storage server teams

About the role

This role demands deep technical curiosity and the willingness to jump in and personally solve the hardest problems. You will own end-to-end system reliability—proactively identifying deficiencies and driving toward zero-touch operations where automation detects, diagnoses, and resolves issues before customer impact.

Responsibilities

• NPI — New Product Introduction: Own the end-to-end NPI lifecycle for storage and/or accelerator (AI/ML/GPU) server platforms — from architecture definition through design, qualification, manufacturing ramp, and launch
• Lead technical solutions for complex server and rack system architectural challenges
• Work with ODM/manufacturing partners to develop, validate, and manufacture server products at scale
• Develop functional specifications, design verification plans, and test procedures
• Drive qualification and readiness milestones, ensuring new platforms meet performance, reliability, and cost targets before fleet deployment
• Identify and resolve technical risks early in the development cycle—don't let problems reach production
• Fleet Health, Diagnostics & Automation: Own fleet health for the server platforms you launch—reliability doesn't end at ship
• Design and implement predictive failure detection systems using telemetry, sensor data, error trending, and log correlation to identify hardware issues before they cause customer impact
• Drive toward zero-touch operations—help build detection, diagnoses, and remediation of faults without human intervention
• Debug complex system failures in time-sensitive settings—personally diving deep when the problem demands it
• Perform root cause analysis correlating across firmware, kernel, driver, thermal, power, and physical layers
• Systems Design & Technical Depth: Apply expertise across hardware, software, system design, x86 architecture, processes, and operations (compute, storage, network, GPU)
• Design and implement solutions to address system-level issues at large scale
• Decompose complex server system problems (testability, reliability, diagnostics) into deliverable tasks and features
• Collaborate with hardware, software, manufacturing, supply chain, and product management teams
• Cross-Team Collaboration: Work closely with internal customers to ensure new server hardware meets data path and control path requirements
• Identify early any potential problems onboarding new servers into customer ecosystems
• Collaborate across Hardware Engineering, component, firmware, test, qualification, and integration teams
• Partner with datacenter operations to close the loop between field failures and design improvements

Qualifications

• Experience in developing functional specifications, design verification plans and functional test procedures
• Bachelor's degree or above in electrical engineering, computer engineering, or equivalent
• Experience in English-language communication skills, both written and verbal
• Knowledge of operating systems, hardware, storage, network, security, database administration and cloud infrastructure
• Experience in server technologies such as, thermal, mechanical, power, and signal integrity
• 5+ years of professional work (non-internship) experience