Cloud Focused Microsoft Infrastructure Engineer

About the role

We are looking for an experienced technology professional with strong experience in Microsoft's cloud infrastructure, security, and collaboration technologies to provide the highest degree of service to our clients within the Infrastructure and Enterprise Systems (IES) practice group at Kraft Kennedy. IES provides strategic guidance, technology planning, and systems design and integration services for organizations of all sizes, covering cloud and on-premises infrastructure, data center technologies, enterprise applications, identity services, cloud security, and compliance.

This is a remote position; you must live in one of the following locations to be considered: Connecticut, Delaware, Florida, Georgia, Illinois, Maryland, Massachusetts, New York, Nevada, South Carolina, North Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Missouri, Michigan, DC, Kentucky, Pennsylvania, Ohio, or Washington.

Responsibilities

• Implement and support infrastructure technologies such as Microsoft Azure, VMware, and networking technologies
• Execute migrations of on-premises platforms to cloud infrastructure
• Manage enterprise support requests from clients subscribing to Kraft Kennedy's enterprise managed services
• Execute planned evening and weekend maintenance tasks in support of Kraft Kennedy's enterprise managed services clients, when necessary
• Participate in weekly on-call rotation for evening and weekend support assistance, as requested by enterprise managed services clients
• Escalate to internal and, when necessary, external resources in an appropriate time frame to manage the resolution of complex client issues
• Provide on-site support, as necessary

Requirements

• Microsoft Azure Infrastructure with a heavy focus on Azure Networking, including firewalls, site-to-site VPNs, load balancing, private endpoints, traffic managers, and application gateways
• Networking (Cisco, Palo Alto, Meraki, etc.)
• Active Directory and Entra ID
• Microsoft Windows Server 2016 and higher
• PowerShell
• Experience in a technology support organization

Recommended Skills

• Additional Microsoft 365 products (Intune, OneDrive for Business, etc.)
• VMware
• Citrix
• Azure Virtual Desktop
• Microsoft Certified: Azure Solutions Architect Expert and/or related technical certifications

Qualifications

• Bachelor's degree
• 5+ years of experience in IT
• Excellent verbal and written communication skills
• Very organized and detail-oriented, with a high degree of accuracy and follow-up
• Strong problem-solving and technical troubleshooting skills

Pay

The base pay for this position ranges from $100,000 to $140,000. The actual salary offer will consider a wide range of factors, including the individual's qualifications, experience, and location.

Benefits

• Medical, dental, life, and disability insurance
• 401k with company match
• Holidays, vacation, and sick days
• Cutting-edge training on the latest technologies
• Employee referral bonus program
• Phone reimbursement

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer. Periodic after-hours work.