Cloud Engineer - Linux and Automation

Responsibilities

• Administer, monitor, and troubleshoot Linux systems (primarily Ubuntu) across physical and virtual environments.
• Serve as a Tier 2 escalation point for infrastructure incidents; perform root cause analysis and implement remediation actions.
• Manage and operate virtual machine workloads within HPE Morpheus Enterprise HVM and VMware ESXi, including VM provisioning, lifecycle management, and hypervisor-level troubleshooting.
• Define and enforce standardized build documentation
• Develop and maintain Ansible playbooks for configuration management, OS patching, application deployment, and compliance enforcement.
• Write and manage Terraform configurations for infrastructure provisioning and lifecycle management.
• Enforce infrastructure-as-code best practices including version control and peer review.
• Maintain and update NetBox as the authoritative source of truth for IP address management (IPAM), DCIM asset records, and network topology documentation.
• Integrate Netbox with IaC tools for automation of routine physical equipment commissioning.
• Participate in change management processes, ensuring all changes are documented, reviewed, and approved in alignment with Thrive's ITSM standards.
• Perform routine system health checks, capacity reviews, and performance tuning for Linux servers.
• Maintain and improve internal runbooks, technical documentation, and knowledge base articles.
• Collaborate with networking, security, and cloud teams to resolve cross-functional infrastructure issues.
• Participate in an on-call rotation to support critical infrastructure incidents outside of standard business hours.
• Identify opportunities to improve operational efficiency through automation and standardization.

Requirements

• 3-5+ years of hands-on Linux system administration experience with strong proficiency in Ubuntu Linux including systemd, networking, storage management, and security hardening
• 2+ years of experience with Infrastructure as Code tools, specifically Ansible (roles, playbooks, inventories) and Terraform (state management, CI/CD plan/apply workflows)
• Hands-on familiarity with HPE Morpheus Enterprise or similar HVM/KVM platforms for VM provisioning, template management, and self-service automation; experience with VMware vCenter is a strong plus
• Working knowledge of NetBox for IPAM, DCIM, and network source-of-truth management; experience with NetBox API integrations preferred
• Proficiency in scripting languages for automation and tooling development
• Solid understanding of networking fundamentals including TCP/IP, VLANs, DNS, DHCP, routing, and firewall rules as they apply to virtualized and cloud environments
• Familiarity with Git-based version control and collaborative workflows (GitLab or GitHub)
• Able to diagnose and resolve complex system and infrastructure issues independently and under pressure
• Strong documentation habits - able to produce accurate and maintainable runbooks, topology diagrams, and change records
• Strong team player - collaborates effectively with peers and cross-functional teams to solve problems
• Proactive, change-oriented mindset - actively seeks process improvements and drives automation-first approaches
• Ability to communicate technical concepts clearly to both technical and non-technical stakeholders

Qualifications

• Bachelor's degree in Computer Science, or a related discipline — or equivalent combination of education and relevant work experience
• Knowledge of ITIL and ITSM best practices

Benefits

• Work Schedule: Standard business hours with participation in an on-call rotation.
• Remote work eligible
• Occasional travel may be required for datacenter activities.
• Less than 10%

Pay

Salaries are determined according to the job's scope, market data, location, and the candidate’s qualifications, including experience and relevant education.

Schedule

Standard business hours with participation in an on-call rotation.

Remote work eligible

Occasional travel may be required for datacenter activities.

Less than 10%