Cloud Engineer

Work you'll do

• Ensure user visible uptime and quality, providing expertise in keeping our systems operational, and fast to recover
• Participate in architecture and design reviews to provide recommended improvements to the development teams to improve the reliability and performance of applications
• Minimize manual involvement by imagining & implementing continuous improvements that create an operating environment, including the development of new tools, dynamically monitoring, alerting, & automated self-healing & recovery
• Identify and/or analyze problems relating to mission critical services and implement automation to prevent problem recurrence; with the goal of automating response to all non-exceptional service conditions.
• Engage in application performance analysis and system tuning, and capacity planning
• Perform root cause analysis to identify & implement continuous improvements
• Capable of presenting analyses and recommendations to leadership or discussing the technical merits of solutions with engineers and architects.
• Own the day-to-day health, uptime, security, monitoring, and reliability of services and server infrastructure
• Practice Agile and Scrum methodologies.

Qualifications

• Strong working experience with Windows & Linux operating system
• 3 to 5 years of relevant expereince required
• Strong experience with AzureDevOps pipeline / VSTS to build and support CI/CD automation
• Working knowledge of AWS and Azure Cloud Services along with cloud automation
• Strong experience with Powershell and other scripting languages
• Experience and knowledge of database technologies, particularly MS SQL
• Adaptable to learning new tools and ways of working
• Knowledge of Tosca, Selenium, or similar test automation tools
• Strong experience with instrumentation, security, monitoring, alerting, and responding relative to performance and availability of applications
• Understanding of the concepts and principles behind DevSecOps, Continuous Delivery, Agile, Lean, etc.
• Use of DevSecOps tools to deliver and operate end-user services a plus (e.g., Chef, Puppet, etc.)
• Capable of technical deep dives into infrastructure, databases, and application, specifically in operating, and supporting high-performance, highly available services and infrastructure
• Experience in disaster recovery and business continuity planning
• Experience operating and supporting mission-critical applications (e.g. incident and outage management)
• Experience in problem solving issues on globally distributed systems and critical product service environments
• Knows what is possible using latest networking, security, infrastructure, database, and application technologies to driving automation and reliability improvements
• Brings new thinking to challenge existing technology and processes
• Excellent at building relationships across teams
• Firm sense of accountability and ownership
• Desire to understand our businesses and users