Cloud Engineer
About the role
The team is made up of builders and problem-solvers who enjoy tackling complex distributed systems challenges while supporting highly scalable, resilient, and observable services in production. You will join a high-performing, collaborative group of engineers, architects, and product experts who thrive in an Agile environment where cross-functional teamwork is the daily standard.
Responsibilities
- Design, develop, test, deploy, and support cloud-native SaaS applications and services.
- Build scalable, resilient, and secure distributed systems using microservices architecture.
- Develop and operate services running in public cloud environments such as AWS, Google Cloud or Cisco Private Cloud.
- Participate in the design and implementation of service automation, monitoring, observability, and telemetry pipelines.
- Analyze service health, performance metrics, logs, traces, and alerts to improve reliability and customer experience.
- Own services through the full lifecycle, from design and implementation to production support and continuous improvement.
- Work on deployment, configuration, and operational readiness for SaaS services in production environments.
- Review architecture, designs, implementation plans, test strategies, and operational procedures.
- Troubleshoot complex production and customer issues across application, infrastructure, database, and networking layers.
- Collaborate with engineering, product management, security, SRE, DevOps, and customer-facing teams.
Requirements
- Bachelor's degree in computer science, Computer Engineering, or a related technical field, or equivalent practical experience.
- 1 - 2 years of professional software engineering experience in product engineering, SaaS, Cloud, DevOps, or Platform Engineering environment.
- Hands-on experience developing, testing, deploying, or supporting cloud-based applications or services in at least one public cloud environment such as AWS, Azure, or Google Cloud.
- Programming skills in one or more languages such as Java, Python, or Go.
- Experience building rich web UIs in full stack technologies, services, such as Java, Ruby on Rails/NodeJS, React, JavaScript.
- Experience with cloud-native application development, including containers, service deployment, scalability, resiliency, and production readiness.
- Experience debugging, troubleshooting, and problem-solving skills across application, service, and cloud infrastructure layers.
- Experience using Generative AI tools to improve software development productivity, code quality, testing, documentation, or operational workflows.
Qualifications
- Ability to learn quickly, take ownership of assigned features or components, and collaborate effectively in an Agile engineering team.
- Familiarity with software engineering practices such as code reviews, unit testing, integration testing, source control, CI/CD, secure coding, and maintainable design.
- Exposure to observability tools and practices, including metrics, logs, traces, dashboards, alerts, and service health analysis.
- Understanding of cloud security fundamentals, identity, access control, RBAC, secrets management, and secure service-to-service communication.
- Exposure to incident response, root cause analysis, postmortems, or reliability improvement practices.
Skills
- Strong understanding of cloud-native architectures and microservices.
- Experience with container orchestration tools like Kubernetes.
- Knowledge of cloud security principles and best practices.
- Proficiency in cloud platforms such as AWS, Google Cloud, or Azure.
- Experience with DevOps practices and tools.
- Ability to work in an Agile environment.
Benefits
At Cisco, we offer competitive compensation packages, including a starting salary range of $123,600.00 to $174,000.00, subject to location and individual performance. Additional benefits include:
- Medical, dental, and vision insurance.
- A 401(k) plan with a Cisco matching contribution.
- Paid parental leave.
- Short and long-term disability coverage.
- Basic life insurance.
- Volunteer time off.
- Flexible vacation time off.
- Annual bonuses for quota-based sales roles.
Pay
The starting salary range for this position is $123,600.00 to $174,000.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Schedule
Full-time position.