Cloud Administrator

About the role

Join our team of heroes! Are you passionate about cloud technology, cybersecurity, and reliable IT operations? Join a mission-driven team where your technical expertise helps support the systems and people who save lives every day. Under the direction of the IT manager, the Cloud Administrator is responsible for administering, monitoring, securing, and optimizing cloud infrastructure and services. This role supports the availability, performance, and integrity of cloud-based systems while partnering with technology teams and business stakeholders to deliver dependable solutions.

Tips to thrive in our culture: Embody our Core Values of Commitment, Integrity, and Respect. Work to actively create experiences that inspire others to save lives, each and every day. Embrace doing it right, making connections, and creating desired experiences. Comply with all organizational policies and standards, including information security, privacy, and safety requirements. Protect confidential information and promptly report actual or potential security incidents to the appropriate supervisor or manager.

Responsibilities

• Administer and maintain cloud infrastructure across platforms such as Microsoft Azure, Amazon Web Services, or comparable cloud environments.
• Configure and manage virtual machines, storage, networks, identity and access management, databases, backup services, and other cloud resources.
• Monitor cloud systems, applications, and network performance to identify capacity, availability, and security issues.
• Respond to incidents, troubleshoot technical problems, document root causes, and implement corrective and preventive actions.
• Support cloud migrations, system upgrades, integrations, and infrastructure improvements in accordance with project requirements and change management procedures.
• Implement and maintain security controls, access policies, encryption, logging, vulnerability management, and compliance standards.
• Manage user accounts, roles, permissions, service accounts, and privileged access according to the principle of least privilege.
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