Closing/Weekends Barista

About the role

The barista is responsible for being the master craftsman of all beverage and food items offered by PJ’s Coffee. They are responsible for developing a positive environment for both customers and fellow staff members, all while providing consistently fast, efficient, and friendly service to all. The barista is responsible for the reputation and integrity of the PJ’s brand and of the specific store in which they are employed.

Responsibilities

• Present a positive image of PJ's customers and coworkers
• Proactively suggest new beverages, drink enhancements, snacks, and pastries, to improve the overall experience and knowledge of customers.
• Prepare all beverages and food to meet PJ’s Coffee specifications and customer satisfaction.
• Ensure that the store offers excellent customer service as it pertains to the operation of the staff and the physical upkeep of the store.
• Follow cash handling procedures accurately
• Alert management to operational needs, equipment failure, and necessary improvements that are needed
• Enforce and abide by company policies, procedures, and safety rules
• Attend training sessions designed to increase coffee knowledge and work skills and apply that knowledge to operations

Qualifications

• Barista experience is Ok, but not required!
• You will be trained in the PJ’s ways of serving the best cup of coffee in town!
• Outgoing and engaging personality
• Exceptional communication and relationship-building skills
• Ability to problem solve and engage with a team
• Ability to multi-task and work in a fast-paced, team environment
• Ability to communicate through different communication channels, including email, phone, project management software, and conference calls (if necessary)

Benefits/Perks

• Employee discounts
• Free uniforms