Closing Team Leader - Jackson, TN

Job ID: BenefitsEligibility_C

Pay

The starting pay range for this position is $20.00 - $22.00 per hour. The full pay range is $20.00 - $34.00 per hour. Pay is based on several factors including labor markets, education, work experience, and certifications.

Benefits

Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include:

• Medical, vision, and dental insurance
• Life insurance
• 401(k) retirement plan
• Employee discount
• Short-term and long-term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

For more details, visit Target Benefits.

About the Role

As a Closing Team Leader, you will continue the momentum from the team’s day of hard work to finish strong, ensuring the guest experience is prioritized until the doors close each night. This role focuses on guest service, sales growth, and operational efficiency while fostering a positive team culture.

Responsibilities

• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
• Prioritize the guest experience by modeling, training, and coaching service standards.
• Understand your role in sales growth and how each area impacts total store profitability.
• Lead and demonstrate a culture of executing best practices, closing skill gaps through development, coaching, and team interactions.
• Problem-solve and prioritize across multiple business areas to execute store strategies and deliver business results while maintaining guest focus.
• Support store operations by ensuring departments are zoned, in-stock, signed, and labeled appropriately for the next day.
• Use business planning tools to share priorities and updates with store leadership.
• Evaluate candidates for open positions and develop a guest-centric team.
• Support team onboarding, learning, and accountability to expectations.
• Follow all safe and secure training and processes as a key carrier, addressing store emergency and compliance needs.
• Model and enforce a safety culture, including hazard identification, incident response, and injury reporting.
• Engage with guests in a welcoming manner, addressing their needs and expressing gratitude for their visit.
• Support merchandise protection strategies, including ordering, storage, and application as directed.
• Assist with guest services such as order pickup (OPU), Drive-Up (DU) orders, DU returns, and compliance with federal, state, and local laws (e.g., adult beverage regulations).

Requirements

• Previous retail experience preferred, but not required.
• High school diploma or equivalent.
• Must be at least 18 years of age or older.
• Ability to lead and hold others accountable.
• Proficiency in using handheld scanners, frequency devices, and other technology equipment.
• Capability to work independently and as part of a team.
• Strong workload management and task prioritization skills.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to remain focused and composed in a fast-paced environment.
• Access to all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information accurately.
• Capability to handle cash register operations as needed.
• Ability to climb up and down ladders.
• Frequently lift or move merchandise up to 44 pounds without additional assistance.
• Flexible work schedule, including nights, weekends, and holidays.
• Reliable and prompt attendance.
• Ability to work in varying temperatures, humidity, and other environmental conditions (e.g., Drive-Up, carryout).
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

Skills

• Guest service fundamentals and experience building a guest-first culture.
• Driving storewide sales volume and profitability.
• Developing effective business partnerships to achieve common goals.
• Workload efficiency, including leading closing routines and coaching team members.