Closing Team Leader

About the role

The Closing Team Leader plays a crucial role in ensuring the smooth operation of the store, focusing on guest service and driving sales. This role requires a dynamic individual who can manage a high-paced environment and foster a positive team culture.

Responsibilities

• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
• Prioritize the guest experience by modeling, training, and coaching expectations to deliver the service standard.
• Understand the impact of each area on store profitability and contribute to achieving common goals through effective business partnerships.
• Lead closing routines, coach team members, and ensure workload efficiency across the store.
• Communicate and collaborate with store leadership to influence current sales performance and workload deliverables.
• Support team onboarding and learning, helping to close skill gaps through development and coaching.
• Manage workload and prioritize tasks independently, ensuring the store is ready for the next day.
• Interpret instructions, reports, and information, and accurately handle cash register operations as needed.
• Accurately scan, handle, and move merchandise, including lifting up to 44 pounds.
• Work independently and as part of a team, managing flexible schedules and maintaining a welcoming attitude towards guests and team members.
• Remain focused and composed in a fast-paced environment, accomplishing multiple tasks within established timeframes.
• Interpret and respond to guest or team member issues, climb ladders, and perform other job duties as required.

Requirements

• Previous retail experience preferred, but not required.
• A high school diploma or equivalent.
• Must be at least 18 years of age or older.
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
• Effective communication skills.
• Capable of remaining focused and composed in a fast-paced environment and accomplishing multiple tasks within established timeframes.

Qualifications

• Open to working a flexible work schedule with varying hours, days, or shifts (including nights, weekends, holidays, and other peak shopping times).
• Access all areas of the building to respond to guest or team member issues.
• Accurately handle cash register operations as needed.
• Climb up and down ladders.
• Scan, handle, and move merchandise efficiently and safely, including lifting up to 44 pounds without additional assistance from others.
• Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary.
• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

Skills

• Guest service fundamentals and experience building and fostering a guest-first culture across the store.
• Driving storewide sales volume and profitability results.
• Developing effective business partnerships across store to achieve common goals.
• Workload efficiency across the store including leading closing routines and coaching team members in all areas.

Benefits

Target offers a comprehensive benefits package including:

• Comprehensive health benefits and programs, such as medical, vision, dental, life insurance, and more.
• A 401(k) plan.
• An employee discount.
• Short-term and long-term disability coverage.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Competitive market-leading pay.
• A Team Target discount.
• Additional benefits including financial and education support, wellness initiatives, and more.

Pay

The starting pay range for this position per hour is $25.25 - $27.25. The full pay range for this position per hour is $25.25 - $42.95. Pay is based on several factors which vary based on position, including labor markets and education, work experience, and certifications.

Schedule

The role requires a flexible work schedule with varying hours, days, or shifts (including nights, weekends, holidays, and other peak shopping times).