Closing Team Leader

Job ID: BenefitsForYou_C

Pay

The starting pay range for this position is $21.75 - $23.75 per hour. The full pay range is $21.75 - $37.00 per hour. Pay is based on several factors including labor markets, education, work experience, and certifications.

Benefits

Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include:

• Medical, vision, and dental insurance
• Life insurance
• 401(k) retirement plan
• Employee discount
• Short-term and long-term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

For more details, visit Target Benefits.

About the Role

As a Closing Team Leader, you will continue the momentum from the team’s day of hard work to finish strong, ensuring the guest experience is prioritized until the doors close each night. This role helps build and develop skills for a career, including:

• Guest service fundamentals and fostering a guest-first culture
• Driving storewide sales volume and profitability
• Developing effective business partnerships
• Workload efficiency, including leading closing routines and coaching team members

Responsibilities

• Demonstrate inclusivity by valuing diverse voices and creating equitable experiences
• Prioritize the guest experience by modeling, training, and coaching service standards
• Understand your role in sales growth and how each area impacts store profitability
• Lead and demonstrate a culture of executing best practices, closing skill gaps through coaching and development
• Problem-solve and prioritize across multiple business areas to execute store strategies and deliver sales goals
• Assist leaders with store operations, ensuring departments are zoned, in-stock, signed, and labeled appropriately
• Use business planning tools to share priorities and updates with store leadership
• Evaluate candidates for open positions and develop a guest-centric team
• Support team onboarding, learning, and accountability to expectations
• Follow all safe and secure training processes to enhance in-store security culture
• Support merchandise protection strategies, including compliance with federal, state, and local laws (e.g., adult beverage regulations)
• Model welcoming guest interactions, addressing guest needs, and thanking guests for shopping at Target
• Support guest services such as Order Pickup (OPU), Drive-Up (DU) Orders, and DU Returns
• Perform all other duties as needed based on business requirements

Requirements

• Previous retail experience preferred, but not required
• High school diploma or equivalent
• Must be at least 18 years of age or older
• Ability to lead and hold others accountable
• Experience communicating on multiple frequency devices and operating handheld scanners and other technology
• Ability to work independently and as part of a team
• Manage workload and prioritize tasks effectively
• Welcoming and helpful attitude toward guests and team members
• Effective communication skills
• Capability to remain focused and composed in a fast-paced environment

Schedule

• Flexible work schedule, including nights, weekends, and holidays
• Reliable and prompt attendance is necessary
• Full-time role, but hours may fluctuate based on business needs (not guaranteed 40 hours per week)

Physical Requirements

• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports, and information accurately
• Handle cash register operations as needed
• Climb up and down ladders
• Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without assistance
• Capable of working in varying temperatures, humidity, and other elements (e.g., Drive-Up, carryout)
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary)