Closer

Essential Functions

• Maintain accuracy and timeliness in processing loan packages.
• Communicate with clients and escrow agents for additional items needed.
• Order flood and tax certs from third-party vendors.
• Verify home address consistency across appraisal, title, and loan tracking system.
• Timely and accurate data entry into loan tracking system.
• Work closely with underwriting until all conditions are cleared.
• Process contract orders and ordering/reviewing tax and flood certs.
• Confirm loan information and send completed files for signatures.
• Gather, review, and verify conditions, working with brokers, dealers, and borrowers.
• Understand and follow company policies and procedures.

Minimum Qualifications

• 0 to 2 years of loan processing experience.
• Excellent verbal and written communication skills.
• Excellent computer proficiency (MS Office – Word, Excel, and Outlook).
• Client relationship and customer service experience a plus.
• Encompass experience a plus.
• Ability to work under pressure and meet deadlines.
• Positive attitude and exemplary customer service.
• Ability to multitask in a high-stress environment.
• Ability to work independently and complete tasks within given parameters.
• High school diploma or GED required.