[CLOSED] Developer Relations Engineer (Korean Bilingual)

Job Responsibilities

• Review project plans to plan and coordinate project activity.
• Manage backup, security and user help system.
• Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
• Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
• Provide users with technical support for computer problems.
• Recruit, hire, train and supervise staff, or participate in staffing decisions.
• Evaluate data processing proposals to assess project feasibility and requirements.

Skills

• Verbal and written communication skills
• Problem solving skills
• Attention to detail and interpersonal skills
• Ability to work independently and manage one's time
• Knowledge of circuit boards, processors, electronic equipment and computer hardware and software
• Knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods
• Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods
• Knowledge of computer software, such as Visual Basic, Java, SQL, etc.

Qualifications

• Bachelor's degree in a technical field such as computer science, computer engineering or related field required.
• MBA or other related advanced degree preferred.
• PMI or PMP certification preferred.
• 5-7 years experience required.

KEY RESPONSIBILITIES/REQUIREMENTS

• Provide technical guidance about Samsung SDKs, capable of understanding and reviewing technical integrations.
• Create technical content, including documentation, blogs, tutorials, sample applications and libraries, to drive adoption of Samsung SDKs.
• Interact with the developer community to solve coding problems, provide debugging support, and share solutions via official Samsung Developer channels (forum, social media, ticketing system).
• Collaborate with cross-functional teams to increase ecosystem engagement, identify developer needs and business opportunities.
• Facilitate webinars and online events for the developer community.
• Analyze Developer Portal performance and engagement metrics to identify areas of improvements in the Developer Program infrastructure and offering.