Clinical Workforce Specialist, Full-Time, Days

About the Role

Responsibility for providing ongoing onsite technical training and application for imaging facilities. Ensures clinical competency and training is maintained throughout the modality, focusing on delivering a positive customer experience.

Responsibilities

• Assists with standardization and best practice integration ensuring optimization of schedules to maximize technology usage and patient access.
• Provides insights on opportunities for improvement across the system.
• Evaluates, selects, and prioritizes modality content development in alignment with imaging protocols and guidelines.
• Evaluates educational needs of staff by developing training plans, workflow, access issues, and improved image quality programs.
• Delivers onsite and virtual education related to imaging systems, software features, functionalities, and workflow.
• Consults with other trainers, managers, and leadership to ensure training sessions and business needs are met.
• Maintains customer relationships with staff, physicians, managers, leadership, and others within the System.
• Assists in the development of employee training programs to maintain a database of updated equipment competencies and training materials.
• Participates in staff meetings, seminars, and other training sessions to obtain useful information for potential use in future programs.
• 40 hours per month of direct patient care.
• Performs other duties as assigned.

Requirements

• Education: Certification Program.
• Experience: Two (2) years in a related field.
• Registered or licensed in specified Clinical Modality.
• SCRQSA certification (if required for specific modality and only required for team members working in South Carolina).

Skills

• Competencies on the latest tools and software needed to improve employee training and performance.
• Competent with the Syngo Via remote drive technology.
• Knowledge of modality.
• Customer service skills.
• Basic computer skills with proficiency in word processing and data entry.
• Familiarity with EMR and PACS.

Schedule

Day shift (United States of America).

40 hours per week.

Location

Greenville Memorial Hospital.