Clinical Trial Assistant

Responsibilities

• Oversee and coordinate assigned study activities in partnership with Project Managers, ensuring all operational milestones are achieved throughout the study lifecycle
• Maintain and monitor study calendars, scheduling onboarding, training sessions, and key project meetings to support seamless study execution
• Manage the preparation, review, and finalization of study documentation and required reports
• Communicate proactively with external stakeholders, including client operations teams, to facilitate efficient document flow
• Configure and manage study setups within the Scout Clinical portal, including user credentials and access management
• Collaborate cross-functionally with internal teams, such as the Patient Liaison group
• Manage client-facing communications, including shared mailboxes, ensuring timely and professional responses
• Process and track invoices for translation and other study-related services, as needed
• Send customer surveys and compile survey data
• Manage virtual card payments, ScoutPass distribution
• Minor technical support for Scout portal users
• Contribute to organizational initiatives, supporting leadership with special projects and operational enhancements as needed

Qualifications

• BS or BA degree or equivalent experience preferred
• 1-2 years of experience with clinical research is a strong plus
• Strong computer skills (Excel, Word, Outlook, Internet Explorer)
• Knowledge and understanding of foreign currency and ability to convert to USD
• Ability to work independently, handle multiple projects/tasks simultaneously
• Ability to track and manage key dates/deadlines
• Timely, professional, courteous correspondence and communication with clients, vendors, and colleagues
• Eager to learn and develop, with a high level of coachability and a growth mindset
• Excellent Interpersonal skills
• Attention to Detail
• Extremely Customer Service Oriented
• Patient, Flexible Attitude
• Thrive in fast-paced environments, maintaining performance under pressure
• Self-motivated and results-driven, while following instructions to achieve optimal outcomes
• Good Communicator / Articulate
• Proficient with MS Office Suite, especially Excel

We are an equal opportunity employer.

Visit our website at www.scoutclinical.com or follow us on LinkedIn for other employment opportunities.

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