CLINICAL TRANSPORTER II

About the Role

The Clinical Transporter II coordinates patient transport, monitors patient condition, and supports safe and efficient patient flow.

• Coordinates the monitoring transport patient flow throughout CMC.
• Transports patients independently, monitoring the patient's condition en route and during procedures.
• Monitors and interprets EKG rhythms.
• Utilizes transportation algorithm to determine appropriate follow‑up for emergent and/or urgent patient needs.
• Plans, directs and coordinates daily work flow in the department.
• Priorities and coordinates in conjunction with the manager of radiology and multiple other departments to manage monitored patient flow.
• Maintains awareness of overall monitoring department functions and status of all patients en route, during procedure, and in the Monitoring Transition area.
• Utilizes effective triage skills to determine patient prioritization in flow.
• Identifies and coordinates various disciplines needed to support patient in transport.
• Able to work independently, adapts to fluctuation in work demands by adjusting staff scheduling based on projected patient flow.
• Makes recommendations to management based on identified trends.
• Maintains thorough knowledge of Clinical information systems for data entry and retrieval.
• Inputs, maintains, and updates monitoring transport database.
• Prepares routine and non‑routine special reports including gathering and summarizing data.
• Coordinates orientation process for new staff.
• Completes appropriate documentation and feedback in conjunction with leadership to orientee.
• Reviews patient's charts for monitoring/procedure order verification.
• Requests changes as needed in conjunction with RN.
• Documents database and patient information accurately and in a timely manner.
• Demonstrates thorough and complete documentation skills.
• Appropriately reports changes in EKG rhythms and patient status to licensed staff and/or physician.
• Utilizes effective communication skills.
• Receives and screens incoming requests via phone and other wireless technology.
• Delegates triage call to appropriate skill set.
• Demonstrates excellent telephone etiquette and interpersonal skills when interacting with patients, visitors, physicians and/or other health care professionals.
• Collaborates with the RN, physician, and other clinical disciplines to meet the needs of the patient who requires transportation between areas of care within the hospital.
• Continuously observes EKG monitors and patient status.
• Maintains a safe, comfortable and therapeutic environment for patients and families in accordance with hospital standards.
• Knowledgeable of patient's rights and respects the rights of the patient to include accepting or refusing medical care.
• Contributes to Carilion Clinic's performance improvement activities.
• Actively participates in obtaining desired service line/departmental operational excellence targets.

Requirements

The following qualifications are required for this position:

• Education: High school diploma or equivalent required.
• Experience: 1 year of direct patient care and monitoring experience required.
• Licensure, Certification, and/or Registration: Basic monitoring course or NA course required.
• Life Support: AHA BLS‑HCP required.
• Other Minimum Qualifications: Effective interpersonal, communication, and teamwork skills required.
• Advanced monitoring education must be successfully completed as directed by the department.
• Basic computer skills and knowledge of Microsoft Office suite required.

Compensation

The compensation range for this role is $16.18 – $22.65 per hour. Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

Benefits

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Personify