Clinical Training Specialist

Duties and Responsibilities

• Training Delivery
• Conduct training sessions for new Surgeons, Nurses, and Reprocessing Technicians, both in dry lab and wet lab settings, as well as on-site at the Center for the Future of Surgery (CFS) lab in San Diego as well as other centers as needed
• Compliantly customize training materials and methods to meet the specific needs of different stakeholders
• On-boarding and Certification
• Deliver internal training programs to onboard and certify new Clinical Sales Specialists, ensuring they are equipped with the knowledge and skills required for their roles
• Assess and evaluate trainees' performance
• Manage the certification process
• Central Training Center Management
• Manage the CFS training center (and others as needed) relationship with owners, internal & external stakeholders including stock, logistics, and maintenance
• Conduct training sessions using different modalities (porcine, cadaveric, inanimate, etc)
• Refresher & Continuous Training
• Plan and execute refresher training programs to ensure that stakeholders' knowledge and skills remain up to date
• Perform continuous training to ensure all stakeholders have optimal skills and knowledge
• Stakeholder Engagement
• Collaborate with cross-functional teams to understand training requirements and align training delivery with customer needs and company goals
• Build strong relationships with internal and external stakeholders to foster a culture of continuous learning and improvement
• Documentation and Reporting
• Maintain accurate records of training activities, attendance, and performance assessments
• Prepare regular reports on training outcomes and provide insights for improvement

DEXTER Case Support

• Obtain necessary vendor credentialing to access the operating room in a variety of hospitals, ASCs, or wherever DEXTER procedures are performed
• Provide technical support on the DEXTER Robot to surgeons, when necessary

Requirements

• Education: Bachelor's degree
• Experience, Skills & Competencies:
• 5+ years' experience in medical device training
• Background in MedTech environment; laparoscopy and/or robotic experience is a plus
• Excellent communication, presentation, and facilitation skills
• Strong interpersonal and relationship-building abilities
• Exceptional planning, organizational, and problem-solving skills
• Ability to work effectively and to be creative and flexible under tight deadlines
• Self-motivated and able to work independently while collaborating with cross-functional teams
• Additional Requirements:
• Up to 50% US domestic travel during most of a calendar year required
• Ability to stand and work in operating room environments, including extended surgical procedures when needed
• Valid driver's license and ability to travel to customer sites